Stephanie Otis
Streamwood, IL 60107
Objective
To become a valued member of an organized office team and increase my skills to benefit
your company.
Skills
• Typing 50 wpm
• Accurate, efficient, and detail-oriented.
• Strong written and oral communication skills.
• Software: All Windows operating systems, Microsoft Word, Excel, Word Perfect.
Experience
Fulton Technologies, Roselle, IL
Administrative Assistant, 01/11 to 08/12
• Answered high volume calls, took messages, and directed to the correct personnel.
• Made job tickets for the technicians using QuickBooks.
• Updated files, databases, records, and other documents as needed.
• Responsible for scheduling meetings for all employees; escort visitors to staff members'
offices, along with providing hospitality service arrangements as requested by staff.
EVS Products, Addison, IL
Administrative Assistant, 05/07 to 12/10
• Handled calls and promptly forwarded them to the appropriate person among 15
employees and responded to email or fax inquiries.
• Established, maintained, and updated files, databases, records, and other documents.
• Organized, sorted, and assigned mail distribution for all the employees.
• Scheduled and coordinated meetings for all employees; escorted visitors to staff
members’ offices, along with providing hospitality service arrangements as requested by
staff.
M & J General Contractors, Elgin, IL
Receptionist, 02/02 – 04/07
• Answered phones, and assisted customers with any questions or concerns.
• Coordinated computerized appointment calendars for a staff of ten.
• Delivered oral and written messages as well as prepared outgoing mail and
correspondence like faxes, e-mails, and overnight packages.
• Compiled, stored, and retrieved management data, using computer.
Education
• Southeastern Illinois College, Harrisburg, IL
Job Preparedness Certificate (60 class hours), 2010
• Illinois Community College Board
High School Equivalency Diploma (G.E.D), 2010
References
Excellent professional references available upon request.