Customer Service Manager
Resume:
New York,New York ****9
551-***-**** (cell)
**********@***.***
Rickey Royal
Objective: Creative, organized individual seeks a challenging and growth oriented position as a Makeup Artist
Summary of
Qualifications: A highly motivated self-starter with strong verbal and managerial skills along with a broad background in
cosmetics and customer service.
Professional Experience: July 2010 –Current LORD & TAYLOR, Wayne NJ
Resident Makeup Artist for CHANEL COSMETICS
March 2000 – April 2008 Macy’s Herald Square, New York
Beauty Advisor for Prescriptive (Company’s number one counter 2.3 million annual sales)
Analyzed customers needs, used extensive knowledge of skincare and makeup to provide
personal care to clients.
Provide unique services to customers by introducing them to “custom blends makeup” powders
and foundation customized for client.
Recommend specific treatments and products to help customers achieve their desired needs.
Maintain and update customer registry computer system with customer’s complete profile.
Developed and establish clientele.
Gained knowledge of marketing techniques through seminars.
Maintained inventory and handled monthly sale reports.
Received 100 percent shopping score award provided for excellent customer service.
Appeared with Lenord Lauder in Fashion Beauty Magazine 2006.
March 1998 – October 1999 Macy’s Willow Brook Christian Dior
Counter Manager/Makeup Artist
Supervised employees.
Bookkeeping and commitment to counter goal.
Visual merchandising and inventory functions.
Makeup applications.
Education: 1988 – 1989 Sawyer Business School Clifton, NJ
Computer Office
Proficient in Word Processing office and PC Navigation
References: Furnished Upon Request
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