Matt Bumpas

***** ***** **

Bartlesville, Ok **003

918-***-****

ab88qn@r.postjobfree.com

OBJECTIVE

Pursuing entry to mid-level position which will allow the use of experience in technical support and troubleshooting, as well as provide a solid career path for a dependable and committed individual.

EXPERIENCE

Jr. CAR Analyst

OakTree Software – ConocoPhillips February 2013 – May 2013

* Identifying, analyzing and categorizing all applications and critical office documents accessed by users; performing user interviews

* Determining Windows 7 compatibility and recording all information in a database

* Performing remediation action which could include license purchase or initiating software development

* Liaison with local & global IT teams and application vendors as required

* Recommended which applications require to be tested prior to deployment

* Creating generic user profiles to be utilized during the Deployment Phase

Field Technician January 2012 - July 2012

Dish Network

* Dish Network New Installations

* Technical Support / Troubleshooting Existing Services

* Provide “End-to-End” Inspections for Building Code Adherence

* Ensured Azimuth and Elevation Accurate and Peaked

Data Analyst June 2007 - December 2011

SGS

* Personally Developed P.T.S. and P.T.S. 2.0 Databases and Workstation Client Applications; Project Tracking Systems for Progress Reporting

* Personally Developed C.A.R.E.; Caution Action Reporting Engine for BP Well Sites to Support Internal Resolution Measures; Wrote Automated Logic which is Still Utilized on Web

* Provided with Direct Access to UltraPIPE SQL Database for Querying Report Data; Attended Bi-weekly Meeting with BP to Present Data

* Data Entry of Field Inspections for Web Accessibility

* Initial CAD of Isometric Drawings Using AutoCAD and/or BricsCAD

* Administrative Access to UltraPIPE for Database Changes and Global Analysis Calculations

* Front Line Support for Local Ultrapipe Applications and Tables

* Received Classroom Certification for Ultrasonic Thickness Measuring

* Utilized by IT to Assist with Large Scale Projects Regarding Workstation Hardware; Assisted with OS Changes and CPU Upgrades

Order Filler August 2006 – July 2007

Wal-Mart Distribution Center

* Pulled Orders for all Areas

* Certified Forklift Operator

* Dispatched Completed Shipments as Needed

* Worked as Safety Monitor as Needed

Team Coach February 2003 – September 2005

ClientLogic

* Personally Developed Real-Time Close Rate Reporting System for Up-to-the-Minute Performance Data

* Responsible for Team of 20 to 25 Agents

* Worked on Both Sale and Customer Retention Campaigns

* Ensured Compliance Regarding In-house and Client Policies

* Monitored Proper Staffing Levels on Weekends

EDUCATION

* Attended UNLV, Las Vegas, Nevada for 2 Years. Major was Computer Programming.

* High School Diploma from Cactus High School, Glendale, Arizona

Hobbies:

* Building / Maintaining Computers for Extended Family

* Testing Various Linux Operating Systems

* Logic Tests and Puzzles

* Attending Air Shows with Family and Collecting Air Show Memorabilia

Awards:

* Awarded Quarterly Sales Team Recognition from ClientLogic

* Received Company Recognition and Monetary Bonuses for Work on P.T.S. and C.A.R.E. Databases and Applications from SGS.

* Received Numerous Colleague Driven Awards for Monthly Recognition from SGS.

PASSPORT/TRAVEL AVAILABILITY

* No current Passport, but is willing to travel as needed within the U.S.

* Prefers 3 days to 1 week notice prior to travel (but could be available within 48 hours if necessary)

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