Technical Support Assistant

Location:

Kingston, 08, Jamaica

Posted:

May 25, 2013

Contact this candidate

Resume:

raphic DesiGner

ThOMpSON

RESUME

MORAlES- * Haughton Avenue, Kingston 10, Jamaica

Email: *****.*******.********@*****.***

Mobile: 876-***-****

eXperience

SELAH

Graphic Designer, February 2011 – Present

Digicel Jamaica Ltd.

Responsible for the creative direction, conceptualisation and

design of all company graphic materials for print, television and

web (including flash banners). I also do copy writing, photo shoot

direction and provide input and direction for radio and television

ads.

Production Controller, May 2009 – January 2011

Ian Randle Publishers

• Responsible for the conceptualisation, design, type setting

and management all aspects related to book design and its

production as well as design of all other company required

materials. Provided recommendations for the production of

graphic materials on various mediums.

• Worked with printing companies in Jamaica, Trinidad and

Tobago, the United States, China and Malaysia and oversee the

production of final artwork at press, inclusive of final artwork

approval.

• Provide recommendations for equipment, computer software

SUMMARY and hardware upgrades. Troubleshoot network, computer,

• Highly proficient in the use of the Adobe printer and other peripheral device problems as well as website

Suite (including Photoshop, Illustrator, related problems. Upgrade computer hardware and software,

Indesign, Dreamweaver, Flash, Premier) set up email accounts and install various computer software.

as well as the Microsoft Office Suite.

• Working knowledge of HTML, CSS, Freelance Graphic Designer • Website Designer, 2003 - Present

JAVA Script.

Worked on a multitude of corporate identity projects, website

• Excellent knowledge of Macintosh and

design and various other print materials for a wide variety of clients.

Windows platforms.

Clients:

• Excellent oral and written

• Information and Technology Networking Solutions - IT and web

communications skills.

development company

• Excellent interpersonal skills.

• The Environmental Health Foundation - Non profit organisation

• Excellent time, project management and

• Flames Productions/Organic Heart Group of Companies -

coordination skills.

Organisers of one of Jamaica’s and the Caribbean’s largest reggae

• Possess management experience.

show/festival, Rebel Salute

• Technology savvy.

• Ian Randle Publishers - Leading Caribbean publishing company

• Experienced in working in fast paced

• DJ Inferno - Leading DJ on one of Jamaica’s top radio stations

environments that requires you to

• The Jamaica Livestock Association - Primary representative

adapt, research and learn rapidly.

body for livestock farmers of Jamaica

EDUCATION Graphic Designer • Technical Support, March 2009 - April 2009

Pulse Investments Ltd.

BSc. Computer Science, 2008

• Retouching of images and photo manipulation. Responsible for

University of the West Indies, Mona Campus

the design of the Caribbean Fashion Week 2009 look-book and

various other artwork for newspaper, newsletters and other

print media.

raphic DesiGner

ThOMpSON

RESUME

MORAlES- 8 Haughton Avenue, Kingston 10, Jamaica

Email: *****.*******.********@*****.***

Mobile: 876-***-****

• Recommended upgrade solutions for company equipment as

well as other technical support duties including, setup of email

SELAH

accounts and installation of various computer software.

Operations • Technical Support Manager, July 2008 – February

2009

PALMS Pharmacy

• Responsible for the maintenance of the company network and

equipment.

• Liaised with distributors and ensured company stock was

maintained. Developed company protocols for dispensary

quality control. Dealt with all issues related to staff and staff

training. Managed the company delivery and membership

programme. Performed duties related to company accounting.

• Developed and ensure production of all company materials.

Graphic Designer, July 2007 – July 2008

University College of the Caribbean

• Designed all print materials, managed the University website,

conduct photo shoots as well as managing the University

electronic sign.

• Responsible for the new look of UCC’s 2008 enrolment

SUMMARY campaign.

• Highly proficient in the use of the Adobe

Graphic Production • Video Editing Assistant,

Suite (including Photoshop, Illustrator,

Summers of 2001 – 2007

Indesign, Dreamweaver, Flash, Premier)

The Ministry of Agriculture and Rural Agriculture and Development

as well as the Microsoft Office Suite.

Association

• Working knowledge of HTML, CSS,

• Designed all print materials and assisted in the production

JAVA Script.

of models as well as the editing videos and performed duties

• Excellent knowledge of Macintosh and