Gloria Alvarez
*** ****** ******, **********, *********** 06605
617-***-**** ********@*****.***
EDUCATION
University of Massachusetts Lowell
BA, Political Science Lowell, MA
WORK EXPERIENCE
SEIU, Local 615
2010 April 2013
Manage large caseloads: investigation and timely resolution
• Boston, MA
Interpret and enforce multiple collective bargaining agreements
•
Negotiate resolution of issues with Employer which maintain standards
•
Intake
•
Managed audit
•
Wrote transitional agreement.
•
Joyce and Associates, P.C Immigration Law Legal Assistant
Summer 2010
Boston, MA
Drafting motions, pleadings, closings
•
Client intake, case management
•
Filling USCIS forms
•
Interpreted and translated documents from English to Spanish and wise
•
versa.
University of Massachusetts Lowell/ Resident Advisor
Advise and assist residents
• 2008 2010
Manage a residential area and enforce University policies
• Lowell, MA
Stimulate the growth and development of residents by planning and
•
conducting programs and activities
Congresswoman Nikki Tsongas Office/Intern
Assisted with immigration and legal services.
•
Researched state/federal bills.
•
Summer 2009
Recorded constituent opinions about current legislation, assisted
•
Lawrence, MA
constituents in need of help from federal agencies
Conducted casework research and participated in events.
•
Boston Youth Fund / City Supervisor
Interviewed and processed city employees.
•
Supervised city sites, wrote reports to determine their eligibility for
•
funding
Payroll processing
•
Filed, answered phones, and performed other general office duties.
• 2005 – 2008
Boston, MA
Woman’s Institute for Housing and Economic Development / Teaching Assistant
Summers,
Helped young women learn about finance and entrepreneurship
• 2003 – 2005
Boston, MA
AWARDS RECEIVED
Outstanding University Service
Granted by the University of Massachusetts Lowell for commitment and service to May 2010
the university.
Civic Award
Granted by New Mission High School for leadership and community service.
April 2006
John Hancock Award
Granted by Woman’s Institute in conjunction with the John Hancock Foundation
for those interested in achieving an Entrepreneurial education. Funded the
program at which I taught in Woman’s Institute.
CO CURRICULAR ACTIVITIES
University of Massachusetts Mock Trial Club
2008
Competed nationally with other colleges in trial simulations
2009
set up by the National Mock Trial Association
2008
University of Massachusetts United Nations Model Club
Modeled representing nations at a global level according to United Nations’ Standards by 2009
debating and proposing solutions to issues relevant to different countries.
Student Representative, Clark Atlanta University 2006
2007
Represented the interests of the student body at Leadership Council monthly meetings.
SPECIAL SKILLS
Computer
Microsoft Windows, Excel, Word, Power Point, Raiser Edge, Internet, QuickBooks
Language
Fluent in oral and written Spanish