Customer Service Sales
Resume:
Theodore J. Bilsky III
Charlotte, NC 28269
*******@***.***
Objective
Seeking a responsible and challenging position in a growth oriented
progressive institution, where my experience and skills will significantly
contribute to the overall success of the organization, and provide
opportunities for my career growth.
Summary of Qualifications
. Strong communication and comprehension skills
. Ability to build and maintain successful relationships
. Generate and retain profitable business
Employment History
Brooks Equipment Company, Charlotte, NC December 2010 -
Present
Sales & Account Manager
. Manage an account base of 350 plus accounts throughout the country.
Grew my account base 14% ($650k) in my first year.
. Business to business sales
. Monitored all accounting and business information of my accounts to
ensure that all the required standards and expectations were met.
. Provide outstanding customer service, in a fast passed environment,
while driving sales through strong customer relationships and
proactive account management.
The Rusty Rudder, Cornelius, NC August
2006 - December 2010
Operations Manager
. Manage vendors to ensure timely and cost- effective purchasing of
food, beverages, liquor, beer and small wares
. Manage businesses operations and administration including financial
reporting, accounting, inventory, and scheduling
. Responsible for interviewing, hiring and training new and potential
employees
Sysco Food Service, Concord, NC August
2005- August 2006
Sales & Marketing Account Representative
. Managed prospective and existing customers, generated additional
revenue streams from our clients
. Attend sales meetings and workshops
. Monitored new product announcements, market trends, and industry
information
. Participated in general sales meetings, food shows, and special events
. Worked with merchandisers, manufacturing representatives, and brokers
to obtain information on products and services
Fox and Hound Restaurant Group, Huntersville, NC July 2002 -
August 2005
Restaurant Manager
. Prepared and tracked sales budgets; consistently exceeded financial
targets
. Analyzed P&L, performed sales analysis, and ad hoc financial reports
. Provided training and recruitment; performed service evaluations
. Received 99% customer service rating from our guests
Education
Mohawk Valley Community College, Utica, NY May 2001
Associates of Science with a concentration in Business Management
University of North Carolina at Charlotte, Charlotte, NC
May 2004
Bachelor of Science in Business Management with a concentration in Business
Management
Collegiate Sports - Academic Student-Athlete Award three separate semesters
. Golf - team captain in 2001
2000-2001
. Indoor Track-
2000
. Outdoor Track - men's captain in 2001
2000-2001
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