Customer Service Office
Resume:
Danesa Aguirrez
**** ******** ****** **** *******, CA 90201 562-***-**** *************@*****.***
OBJECTIVE
To seek a position in an organization as an office clerk where I can utilize my experience and professional
skills. Quality education blended with a great sense of responsibility enables me to deliver a promising work
in the professional environment.
SKILLS
Bilingual Fluent in the Spanish Hard working
• •
Proficient in Microsoft Office Detail oriented
• •
Excellent customer service skills
• Ability to multi task effective
•
EDUCATION
Westwood College Anaheim, CA March 2013 Present
Associates of Criminal Justice
East Los Angeles College Monterey Park, CA February 2010 – June 2012
General Education
Career College of America South Gate, CA January 2009 – September 2009
Pharmacy Technician
WORK EXPERIENCE
Bank of New York Mellon Cypress, CA May 2012 May 2013
Receiving Clerk/Data Entry Clerk
•
Process all incoming loan orders Efficiently and accurately process data
• •
Maintain and update records of incoming entry task for the Release Team
•
and outgoing loans from the vault Assist with filing and other projects
•
warehouse to the client
Inflight Productions El Segundo, CA March 2012 – March
2012
On Call File Clerk and Database Entry
Conversion of hard copy files to a Create new records as necessary
• •
paperless database
Add new material to file records
•
Tajima Tools Torrance, CA February 2012 April 2012
On Call File Clerk
•
Add new material to file records and Compile, copy, sort, and file records of
• •
create new records as necessary office activities
Eliminate outdated or unnecessary Find and retrieve information from files
• •
materials and transfer them to inactive in response to request form authorized
storage users
Bank of New York Mellon Cypress, CA February 2011 February 2012
File Clerk
•
Perform general office duties such as Conversion of hard copy files to a
• •
typing, operating office machine, and paperless database
sorting mail Type, format, proofread, and edit
•
Keep record of material filed or removed correspondence and other documents
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using log books and computers
Restrepo Services Los Angeles, CA May 2010 – February 2011
On Call Office Assistant
•
Translated for Spanish speaking Make copies of correspondence or other
• •
customers printed material
Answer telephones, take messages, Create, maintain, and enter information
• •
transfer calls to appropriate individuals into databases
Preset paper work for tax agent
•
Complete forms in accordance with
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company procedures
Total Remedy Los Angeles, CA August 2009 – October 2009
Pharmacy Technician
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Prepare patient profiles and lists of Maintain proper storage and security
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medications taken by individual patients conditions for drugs
Price and file prescriptions that have Conduct pharmacy inventory
• •
been filled
Manage pharmacy cash register
•
Prepack bulk medicines and fill bottles
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with prescribed medications
Maintain equipment and work area
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according to safety guidelines
Applebee’s Restaurant Bell Gardens, CA July 2006 – May 2009
Server
Attend to restaurant guests with courtesy
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Take orders from for food and/or beverages
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Accurately serve food or beverages to guests
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Collect payments from customers
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Cross trained in front of house positions
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Prepare checks that itemize and total meal
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costs and sales taxes
Contact this candidate