Sigourney Bond
North Chicago, IL
224-***-**** ********@*****.***
Experience
LTD Commodities Bannockburn, IL
Order Specialist September/2012 to December/2012
• Take customers calls concerning placement or adjustment of orders, returns,
shipping, and billing.
• Call customers when necessary to clarify order status, shipping delays or updates.
• Initiate shipping, tracking of orders and expedited shipping.
• Upsell and offer similar and/or featured products and services.
• Handle irate customers in a professional manner.
U Next Barber Academy Waukegan, IL
Program Coordinator September/2010 to May/2011
• Assisted in enrollment for barber students
• Coordinated staff meetings and student orientations
• Aided the Manager in creating and preparing the company's quarterly budgets
• Maintained and updated academic policies and procedures manual
Aamco Transmissions Waukegan, IL
Outside Sales Representative April/2010 to September/2010
• Filed customer work agreements and followed up for additional service and repairs
• Presented products and promotional sales information to vendors
• Recorded and entered data onto proprietary program
• Responded promptly to customer inquiries
Education
Columbia College Gurnee, IL
Major- Business (AA in General Studies) August/2009 to Present
College of Lake County Waukegan, IL
Phlebotomy Technician Certification July/ 2012
North Chicago High School North Chicago, IL
Diploma May/2008