Customer Service Sales
Resume:
Scott Oostdyk
Romulus, MI *****
************@*****.***
EMPLOYMENT
Automotive Internet Technologies
Executive Client Services Manager
. In charge of the growth of the company and all sales of the
company
. Partnering with automotive dealers in the growth of their
internet sales departments.
. Daily, weekly and monthly monitoring, evaluating and
reporting of individual sales people.
. Traveling to dealer locations to install our
templates/services and train sales people.
United Shore Financial Services
Account Executive
. Providing high-quality customer service.
. Completing and organizing morning paperwork.
. Obtaining knowledge on products and services to relay
information to brokers and banks.
. Procuring residential mortgage loans from existing, non-
submitting accounts.
. Continually be abreast of all guidelines/procedures.
. Increase loan submission volume and quality.
. Built strong customer relationships.
Fifth Third Bank
Retail Loan Officer
. Origination of residential mortgage loans
. Customer retention
. Build network referral base by actively engaging in seeking
out these sources.
National City Bank
Senior Account Manager/Direct Lending Division
. Originated residential mortgage loans for current NCB
customers
. Retention of client base by utilizing sound practices of
fiscal responsibility.
. Platinum Circle member every year with the bank.
Professional Irrigation Systems
Owner
. Owner of my own underground irrigation systems installation
and service company.
. Service of all types of irrigation systems.
. Installation of Rainbird and Hunter irrigation systems.
Schepers' Lawn Sprinkling
Service Tech
. Service of all types of Irrigation systems
. Finish up of installations
. Provide outstanding customer service.
PGA Golf Professional (1986-1997)
SKILLS
. Proficient in Microsoft Word, Excel and Powerpoint
. 26 years of customer service experience.
. Experienced in all aspects dealing with B to C and B to B.
VOLUNTEER
. Choir member for over 12 years, Resurrection Life Church
. Cadet Corp/Junior Guide and Junior Counselor
INTERESTS
. Music, Sports, Reading, History, current events
EDUCATION
. Calvin College
. Grand Rapids Community College
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