Customer Service Sales
Resume:
Maggie E. Rang
Permanent Address:
Wauconda, IL 60084
Email: ********@*****.***
OBJECTIVE
Acquire a position in the fields of marketing and entertainment and sports promotion in
exchange for the opportunity to further develop and advance in my area of responsibility.
EDUCATION
Bachelor of Science, Entertainment and Sports Promotion; Minor: Marketing
Northern Michigan University, Marquette, MI – April 2011
RELATED EMPLOYMENT AND COLLEGE ACTIVITIES
Chicago Wolves Professional Hockey – Ticket Sales and Services Intern
Glenview, IL – July 2012 – Present
• Process season, group and individual ticket orders through Ticketmaster.
• Manage all ticket orders and keep inventory.
• Implement group sales
• Manage database files and reports on group/ticket sales, event audits and comp tickets.
• Work all home games engaging with fans and making positive relationships.
• Process and maintain all incoming and outgoing mail.
• Strong customer service skills.
Chicago Wolves Professional Hockey – Business Operations Intern
Glenview, IL - March 2012 – July 2012
• Analytical data entry in all departments.
• Work on special projects and research development.
• Gained knowledge in ticket sales, partnerships and community relations.
• Work all home games engaging with fans and making positive relationships.
• Strong customer service skills.
Chicago Express Hockey Club – Game Operations Intern
Hoffman Estates, IL – August 2011 – March 2012
• Assists with game promotions and operations
• Customer Service
NMU Intercollegiate Athletics and Recreational Department - Intern promoted to Supervisor
Marquette, MI, August 2009 – April 2011
• Promote NMU sporting events including: D1 Hockey, football, volleyball, soccer and
basketball (Men & Women)
• Coordinate game sponsorship activities
• Manage and Supervise all student intern duties and responsibilities
• Produce scripts and guidelines for all sporting events
• Interview, hire and train potential intern candidates
• Evaluate student intern performance
• Create and maintain student intern schedules
• Maintained Facebook page
Contact this candidate