Project Manager Management

Mrs. Vassilieva is Project Management Professional, in this role she

engages with Senior Executives as well as Mid Level Managers and Staff,

both in the Technology and Business streams and provides Strategic IT,

Business Re-engineering and Project Leadership.

Managing each phase of the software development life cycle, Mrs Vassilieva

works effectively with teams throughout the design, development and

implementation of technology solutions to support the business

needs/objectives.

She is quite skilled in the areas of collaboration, stakeholder management

and partnership building enables effective utilization of her technical and

leadership skills to achieve required results.

Mrs. Vassilieva brings 16 years of experience as Project Manager (business

analysis/ design / implementation / leverage of mission critical large

database applications and CRM systems. Net, Oracle, Data Warehouse

projects); Change Management, IT Service Support/ IT Service Delivery, IT

Iinfrastructure and IT Application development gained in various industries

including:

. Ontario Provincial Government Ministries (OPS):

o Ministry of Justice -Community Safety and Correctional Services

(Ministry of Justice)

o Ministry of Heath and Long Term Care

o Min of Transportation

o Ministry of Government Services

. Municipal Government : City of Toronto, Public Health IT and corporate

departments

. Inshurance: Aviva Canada

. Financial Industry: Royal Bank of Canada (RBC) and Canadian Imperial

Bank of Commerce (CIBC)

. Retail Industry- Sears Canada.

She has a track record of excellent Project Management experience using PMI

Project Management Methodology and she is highly experienced in RFP

creation, Procure to pay (supervision of procurement of COTS solutions and

evaluation) and Vendor's management).

Marina has extensive Business Analysis and Process Engineering &

Reengineering experience in defining software, hardware and network

requirements using business analysis tools (Power Designer, Clear Quest),

and validating through business modeling; use case modeling; conceptual and

logical data modeling; process and data flow modeling.

She is also experienced in change management and control processes,

creation of business processes documentation, change requests, and

gathering data element requirements for application's configuration.

Marina has strong understanding of concepts, technology and experience with

CRM, SOA, on-line, data warehouse, business intelligence and Agile

methodologies

Stakeholder Relationship and Management

Mrs. Vassilieva Curriculum Vitae very clearly sets out her commitment and

proven ability to do effective stakeholder management. What it may not

convey, however, is her straightforward and logical approach to solutions

management and capability implementation, an attribute which has made her a

respected and trusted advisor for the organizations and senior executives

to whom she has provided advice over the years.

Marina's management style is soundly based in 'Results Centered Leadership'

(RCL); which blends Leadership and Strategic objectives, focused on the

development of individual contributors and groups.

Communication, Consultative, Analytical and Strategic Thinking Skills

She is a strong communicator, comfortable liaising with all levels of an

organization, with an ultimate objective of ensuring that an organization

is in a position to be more effective, efficient, and profitable.

Marina's talent for developing strong project teams is just one of the

traits that set her apart from other consultants. She truly understands

that methodologies and processes don't make for successful projects; that

people do; and that clear direction + empowerment = successful results and

long-term organizational benefits.

Specialties

. Technical Project Management, SOA Architecture, Business

Transformation Strategy and Training, Capability Development and

Stakeholder Alignment, IT and Business Governance, .Net, Oracle (e.g.

Oracle E-Business Suite 11i/R12),Microsoft-based Data warehouse,

leveraging SQL 2010, Transportation and Logistics, Business

intelligence, CRM applications, Change Management and Process

Improvement using two project methodologies inspired by Deming's Plan-

Do-Check-Act Cycle.

. Staff and Resource Development, Performance Metrics & Management.

Marina Vassilieva, PhD

217 Deep springs Crescent

Maple, Ontario

L6A 3L3

Res.: 905-***-****

Mobile : 416-***-****

Office: 416-***-****

E-mail: *******@*******.***

Objective: To obtain challenging contract position of Project Manager,

where my developed expertise in Project Management as well as my proven

stakeholder relationship and communication skills can be leveraged to bring

value to any client.

HIGHLIGHTS OF QUALIFICATION

. 16 years of extensive experience in Project Management, ITSM and ITIL

processes, OPS Project Management methodology, as well as excellent

technical leadership skills to develop and manage project plans,

budgets, risks and implementation for complex, multi-million dollar

projects

. Hands on experience in procurement and vendor relationship management

role, integration of legacy applications with new COTS solutions

. Six Sigma background in using two project methodologies inspired

by Deming's Plan-Do-Check-Act Cycle.

. Extensive experience working in IT Service Management (ITSM) best

practices frameworks, specifically ITIL V2 and ITIL V3

. Infrastructure and Application development / Migrations

. Knowledge of frameworks and standards such as CMMI, PRINCE2, ISO

9000, ISO/IEC 20000 and ISO/IEC 27001

. Knowledge of Control Objectives for Information & Related Technology

(CobiT), ITIL (Information Technology Information Library) and

Collective Agreements

. Hands on experience of electronic and records management systems (Data

warehouse projects): at Min. of Justice, Min. of Health, Min of

Transportation and Min of Government Services.

. In-depth knowledge of I&IT Project Management standards, tools,

techniques and methodologies,

including Project Management Institute (PMI) Methodology, Agile PM

Methodology, Bates Project Management Methodology, Zachman Framework,

and Project Portfolio Management industry best practices

. Excellent knowledge of Ontario Public Service Unified Project

Methodology (UPM) and its components (Systems Development

Lifecycles, Project Gating, Architecture controllership, Project

Portfolio Management, and Project Management)

. Extensive experience of full SDLC using Agile methodology

. Excellent knowledge of different project methodology tools: MS Project

Server 2010, 2007 (for Project Portfolio Management - MS Project

Portfolio Server 2007), Project InVision, PMO Work Bench, Clarity,

Stakeholder Circle and SharePoint 2007

. Excellent knowledge of Archives and Record Keeping Act, 2006, Freedom

of Information and Protection of Privacy Act, Personal Information

Protection and Electronic Documents Act, FIPPA and MFIPPA ( at the

City of Toronto Public Health)

. Exceptional influential, interpersonal, negotiation, collaboration and

communication skills

Government Security Clearance:

. OPS Enhanced Reliability Security Clearance until Feb.22, 2018

. OPS Reliability Clearance # C-0030939 until March 04, 2016

. Federal security clearance # 9547-2285

PROFESSIONAL EXPERIENCE

January 2011-Current Ministry of Community Safety and

Correctional Services (MCSCS), Toronto, ON

Senior Project Manager

Police Program (Police Portfolio)

. Plan, organize and manage the day-to-day activities for Police Program

projects (Ontario Police College Learning Management System and Fleet,

Garage, and Inventory Management (FGIM) Information project).

. Lead the procurement for the Ontario Police College Learning

Management System (LMS project) for delivering the infrastructure

including procurement of hardware (6 servers through LOA with ITS)

procurement of software, network, connectivity, databases and

security.

. Participate in discussions with infrastructure technology services

(ITS), corporate security branch (CSB), centre of excellence for

accessibility and Information Privacy and Achieves (IPA) office to

ensure project requirements are in compliance with all applicable GO-

ITS standards.

. Arrange the Penetration Test/VA Scan Kick Off meeting for Learning

Management System

. Manage the creation of Environment Scan, Business Case for IT PAC and

preparation for the RFP for COTS solution for Fleet, Garage, and

Inventory Management (FGIM) Information project.

OTIS Modernization program (Corrections Portfolio)

. Prepare project plans, charters, and other related project

deliverables for Offender Tracking Information (OTIS) Modernization

Program which consists of 4 concurrent project projects by following

the PMO methodologies in accordance with the PMI and Corporate PMO

policies.

. Created the RFP, supervise the procurement process of COTS solution

and set up shared environment for OTIS modernization program.

. Prepare Project Plan including planned activities, major milestones,

deliverables and target completion dates as directed by the Solutions

Portfolio Manager.

. Review technical practicability of alternative solutions that are

available and most cost effective.

. Conduct, assess, evaluate and document stakeholder interests and

business needs for integration of legacy OTIS with new COTS Elite

(OTIS is .Net, Oracle application).

. Manage the OTIS Mid Tier Refresh project, OTIS Elite Upgrade project,

Elite Reports Development project (using business intelligence tools)

and Interfaces Development Project using Agile Methodology and SOA

Architecture.

. Coordinate work with vendor's Project Manager to mitigate all issues,

and risks during the application upgrade (customization, testing and

implementation of modules).

. Define SOA Architecture Requirements, provide architectural guidance,

technical leadership and assistance

. Manage the creation of Threat Risk Assessment (TRA) with a Corporate

Security Resource and Privacy Impact Assessment (PIA) with an IPA

resource.

. Lead the project through the Enterprise Architectural governance

checkpoints ( Check point 2 and 3 are successfully finished, Check 4

is in progress)

. Prepare presentations of OTIS Modernization Conceptual Architecture to

Justice Architecture Core team meeting and Justice Architecture

review Board

. Utilize PM Tools ( MS Project 2010, Project InVision) and repositories

( Share Point) to manage and track required project artifacts

. Create Project Status Reports and manage Project Budget

. Leverage existing OPS Service Management GO-ITS standards, existing

operational Justice Service Management practices, and existing

Justice Service Management processes and procedures to manage and

mature the recently activated Justice Intake Process.

August 2009 - December 2010

Ministry of Health (MOH), Toronto, ON

Project Manager at Public Safety Service Delivery Unit, Service Delivery

and Management Branch, Health Services, I&T

Ambulance Response Information System and Patient Distribution System:

. Coordinated the testing of Computer Aided Dispatch (CAD) off- the-

shelf new version 4.5.6 for Ontario's Central Ambulance Communication

Centers (ARIS II project- .Net, Oracle application)

. Provided leadership and coordination in the development, maintenance

and preparation of business requirement documents and quality

assurance process for integration with new COTS Patient Distribution

System.

. Lead Functional, Business Acceptance and Production Acceptance Testing

of the Ambulance Response Information System and related/additional

modules, interfaces, add-ons and innovations amongst numerous other

integral functions within the ARIS II Project activities.

. Lead the project through the Enterprise Architectural governance

checkpoints.

. Coordinated testing on the upgrade to new servers while upgrading the

VisiCAD to a new version

. Maintained effective liaison within the ARIS/PDS Teams, projects

stakeholders and vendor

. Developed and maintained documentation including: Test Plan and Test

Strategy QA Defect Management Process

. Diagnosed and documented risks and issues that arise during various

phases of project and provide mitigation strategies

. Maintained effective liaison with City of Toronto application system

developers (at Toronto Emergency Medical Services) and the ARIS II

Project Team to report and follow-up on progress and status of

problems/bugs/fixes for PDS Project

. Participated in Cluster Change Management, Release Management and

Incident Management processes

July 2008 - July 2009 Ministry of Transportation (MTO), Toronto, ON

Senior Business Analyst

PCT and EDL projects

. Participated in the procurement process of COTS solution and creation

of the RFP for purchasing an off the shelf application for Photo

Comparison Technology Project (PCT- .Net application).

. Prepared drafts of Project Charter, Integrated Project Plan, Change

management and Communication plans

. Defined project requirements including Business requirements, System

Functional requirements / None Functional Requirements and created

Software Requirements Specification as part of Statement of Work,

rated and mandatory requirements for the PCT RFP for COTS solution.

. Created Use Cases (using UML), Supplementary specification, Quality

Level Matrix for PCT and partially for EDL projects.

. Participated in Analysis and Design sessions, Software Architecture

Document and blue print for PCT Infrastructure.

. Developed the Business Architecture artifacts and lead the project

through the Enterprise Architectural governance checkpoints 1and 2.

. Developed Implementation plan for PCT COTS customization and

Deployment Strategy/Plan.

. Provided the reengineering of PCT use cases, based on vendor's COTS

Specification

. Defined the functional requirements for PCT project phases (1 and 2

phases) based on analyzing, evaluating and assigning priorities to

technology solution deliverables and set deadlines.

. Worked with vendors and in-house technical project team for

customization of COTS product based on Integrated Project Plan.

. Coordinated the testing activities with QA team for Integration,

System and UAT testing for PCT

May 2008 - July 2008

Aviva Canada, Toronto, ON

Sr. Project Manager in the enterprise PMO.

Project: COTS off the shelf property and casualty modernization project

. Analyzed results of Proof of Concept, determined hardware & software

requirements for procurement

. Managed requirements gatherig form different stakeholders (Toronto,

Montreal Halifax and Calgary officers) and prepared cost estimate and

Business Case.

. Performed new initiative risk assessment & submitted for sign-off.

. Created roles & responsibilities matrix, maintained project issues and

risks Log created Weekly Status Reports & managed Change Requests.

. Cteated UAT strategy and managed User Acceptance Testing.

. Created an Implementation Plan, Conducted a Post Implementation Review

with project team.

. Conducted Weekly Status Meetings and distributed minutes to Senior

management.

October 2007 - May 2008

Ministry of Government Services (MGCS), Toronto, ON

Senior Project Manager

Ontario Business Registration System project.

. Participated in strategic planning for multi-million multi-stakeholder

project reengineering of Ontario Business Registration System

(application and Infrastructure migration).

. Managed created Proof of Concept and RFP for researching the COTS

solution available.

. Facilitated meetings with Senior Program Management and core business

area Senior Managers and acted as senior level project management

liaison partner with business sponsor and multi-stakeholders to

develop the business case, COTS Business Process Management (BPM) for

ONBIS replacement and provide input on tactical direction.

. Created Project Charter, Terms of References and integrated Project

Plan for ONBIS COTS solution.

. Developed project budget

January 2007 - October 2007 Royal Bank of Canada, Toronto, ON

Project Manager

MIRF (CRM), Safety Deposits Box (SDB), Project "Sleep" and File Mapper

projects.

. Led a team of up to 15, including offshore resources from iGATE

(Bangalore, India) for implementation of critical projects in the

Deposits department: MIRF (CRM), Safety Deposits Box (SDB), Project

"Sleep" and File Mapper projects.

. Software applications development and infrastructure upgrade with the

full SDLC experience, Agile and RUP methodologies, across a wide

ranging series of technical platforms from mainframe to client

server/web.

. Managed Change Management based on ITILV2

. With projects ranging in size from several hundred thousand to several

million dollars and continuously facing with the client, had the

overall authority and accountability for scheduling, planning and

tracking, risk management and cost management of the 4 concurrent IT

projects through the delivery of full project life cycle.

. Hands-on experience with managing large and complex full SDLC using

RBC IT Project Management Framework

December 2004 - December 2006 City of Toronto, Corporate and Public

Heath, Toronto, ON

Project Manager

3-1-1 CTM project, Toronto Community Health Information System and e-PET

projects.

. Created Sub-Project Charter, Project budget, Integrated Project Plan,

Project Schedule, Project Management Plan, Communication Plan for

Integration Part of 3-1-1 Project and managed integration of legacy

City applications with new COTS solution.

. Managed the procurement process of COTS solution, RFP creation, vendor

evaluation and selection process for purchasing COTS off the shelf

application for 3-1-1 CRM project.

. Participated in preparation of RFQ and any subsequent procurement

documentation (eg. Quotes, Invoices, Service Level Agreement and

Statement of Work) for TCHIS and e-Pet projects.

. Participated in project management and coordination of Web development

of Toronto Community Health Information System (TCHIS) project and

Toronto Animal Licensing (e-PET).

. Led BA /Development teams and was responsible for preparation of use

cases using UML ( Rational Rose), delivery of the technical

components using Websphere, Java, J2EE, JSP, SWING ( teams: TCHIS

-35,ePET-15 team members).

. Created Master Project Plan, Road Map, Project Risk and Issues

Assessment, Project Communication Plan, UAT Test Plan for TCHIS

project.

. Created feasibility study, Business case, Project Charter, Project

Plan and UAT strategy/ Test Plan for e-PET Project.

. Created Deployment/Implementation Plans for TCHIS and e- PET projects.

. Participated in creation of Training Plans and Business Continuity

Plans for TCHIS and e- PET projects.

. Prepared regular weekly project status reports and monthly Steering

Committees reports for 3-1-1, TCHIS and e PET projects.

. Facilitated and documented Lessons learned for e- PET Project.

November 2003 - November 2004 CIBC Wealth Management, Toronto, ON

Senior Consultant (Quality Assurance)

CIBC Wood Gundy project:

. In a client facing environment oversaw planning and execution of CIBC

Wood Gundy application: On line and using interactive voice response

(IVR) and computer-telephony integration (CTI).

. Developed planned, evaluated and assigned priorities to deliverables

and developed Master Test Plan for System Integration /UAT testing.

. Led a team of up to 11 QA Analysts, Release coordinator and Tech

Support.

. Hands-on experience through the full IT project life-cycle (including

initiation, integration, scope & resource management, scheduling,

communication, risk management, and reporting.

May 2001 - November 2003

Sears Canada, Toronto, ON

Project Manager, Full Time (Business Analysis and Quality Assurance)

Retail Promotional Planner Application, People soft HR applications and

Data warehouse (Catalog Liquidating) applications.

. Performed software customization development with the full SDLC

experience, across a wide ranging series of platforms from mainframe

to client server/web using IMB Commercial off the Shelf applications.

. Led a team of internal resources and external resources from US

(Chicago), including Software Developers and Test Analysts to enhance

productivity of the Sears Enterprise CRM and e-Commerce - Retail

Promotional Planner Application, People soft HR applications and Data

warehouse (Catalog Liquidating) applications.

. Defined projects phases, set deadlines and managed technical staff.

. Provided Change Management.

April 1996 - April 2001

CIBC Trade Finance IT, Toronto, ON

Project Lead / Deployment Lead, (Full Time)

Major duties and responsibilities:

. Managed full projects lifecycle, technical and functional aspects, and

deliverables for software and hardware systems integration projects.

. Provided interpersonal customer interaction, managed stakeholder

expectations, and performed hands-on project control.

. Carried out planning, estimating, scheduling, resource loading,

budgeting, cost tracking, risk analysis and mitigation, scope

management, and business requirements analysis for software

development, software modification, and Commercial off the Shelf

(COTS) integration projects.

. Manage 3rd party relationships with vendors and suppliers.

. Interfaced with Applications Development, Architecture, Web Design and

Database Support, and Infrastructure Frameworks Identify resources

needed and assign individual responsibilities.

. Managed daily operational aspects of a project including scope, budget

and team performance.

. Supported peer review, testing, Configuration Management, Quality

Assurance, Change Control, and Software Deployment Release processes

and procedures.

. Software applications projects -Trade Finance and Trade Innovation

were primarily in the financial field and Web Services areas.

EDUCATION

. Project Management Professional , PMI course at Southern Ontario

Chapter, Toronto 2006

. PhD in Chemical Science, 1989 The Semenov Institute of Chemical

Physics of Russian Academy of Sciences (

RAS) (now is known as the Semenov ICP in Moscow), evaluated at the

University of Toronto, 2000

. Between Master and Bachelor Degree in Chemical Engineering, Moscow

State University of Fine Chemical Technologies named after M. V.

Lomonosov, 1983 Russia, evaluated at the University of Toronto, 2000

Other Courses Completed

. In process of completion of Master Certification in Project

Management, University of Toronto, 2013

. ITIL V2 and ITIL V3 Courses sponsored by MOH - 2009

. Royal Bank PM sponsored Courses - 2007

. ITIL Foundations Certification - 2007

. Finished 44 hours of PMP Certification Exam Review Sessions with

Southern Ontario Chapter - 2006

. City of Toronto Project Management sponsored Courses 2005

. Effective Management Courses at the City of Toronto:

2004 Leadership- Tools of

the Trade

Decision making and Problem solving

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