Sales Manager

JOHN SEMOTIUK *** Shadow Place, Pickering, ON L*V 7H6

****@********.*** 416-***-****

NETWORK ADMINISTRATOR

Experienced IT professional who utilizes an in depth knowledge of system hardware and software

to provide direction and technical leadership for the planning, implementation and management of

cost effective and secure infrastructure solutions for the improvement of business operations.

PROFESSIONAL STRENGTHS

• Network Planning & Management • Network Security Protection

• Network Firewalls, Switches & VPNs • IT Support & Troubleshooting

• IT Policy Compliance & Auditing • Redundancy & Centralized Backup

• Network, Domain & Systems Administration • Business Continuity Plan Development

CORE COMPETENCIES

Services: MS Active Directory / NetBIOS, Group Policy Management, DNS, WINS, DHCP, CS,

VPN, MS PPPoE, TCP/IP, IAS, MS WSUS, SNMP, SMTP, MS IIS v6.0, FTP, VLAN,

HP JetAdmin, Remote Access and Terminal Services.

Applications: MS Windows Server & Workstation OS, Exchange Server, SQL, Scripting: VBScript

and PowerShell, MS Office Suite, MS Dynamics, Linux OS, GFI Enterprise, Veritas

Enterprise, BlackBerry Enterprise, Symantec Enterprise, F-Secure Protection,

VMware and MS Virtual Server, Citrix Server and WebTrends.

Hardware: Servers/Desktops/Laptops, IBM AS/400, Firewalls (Astaro SG, Cisco, WatchGuard),

TippingPoint IPS, Routers (Cisco, Extreme Networks), Switches (Cisco, HP, 3Com),

Nortel BCM, BlackBerrys, Cisco VoIP, Network Storage.

PROFESSIONAL EXPERIENCE

Lighthouse Technologies - Markham, ON Mar. 2005 - Present

IT Consultant

Managed teams of consultants for projects involving the design and implementation of SQL based ERP

solutions and business operations improvements through homogenous Microsoft AD network platforms.

Developed and implemented Business Continuity, Contingency Planning and Disaster Recovery process in

compliance with the ISO 17799 audit and assurance procedure.

Planned and implemented a company wide hardware and software migration strategy from an AS/400 system

to a Microsoft Server 2003 w/SQL, MS Dynamics (NAV) 4.0 backend all interfaced through a web browser.

Managed the design and implementation of Microsoft’s CRM software to increase management and sales

productivity through the tracking of sales leads, statistics and quotes.

Tribute Communities - Pickering, ON Sep. 2007 - Oct. 2008

IT Manager, Data & Telecom

Under my leadership budgets were prepared and efforts were coordinated with staff and management to put

policies and hardware / software initiatives in place to best support the goals and direction of the company.

Reduced annual operating costs by over $80,000 with a hosted VoIP solution between head office and 14

remote sites through a secured high speed hardware tunneled VPN.

Reduced communication costs by over $100,000 annually with the implementation of an IP PBX telephone

system with Voice over IP long distance service for both voice and data.

JOHN SEMOTIUK ****@********.*** 416-***-**** Page: 2

Paxar Canada - Pickering, ON Apr. 2007 - Jun. 2007

IT Consultant

Migrated a Windows NT 4.0 & an Exchange 5.5 local network from a large distributed array of servers to an

Active Directory & Exchange 2003 structure operating on one North American wide single domain architecture.

Webcom Limited - Toronto, ON Apr. 1999 - Jul. 2005

Network Manager

Scope of responsibilities included managing employees; network security and stability; employee use policies;

resolving application and hardware issues; network enhancements; and system resiliency and migrations.

Designed and installed a risk management solution that achieved a 99.5% availability target with improved

business resiliency through security, recovery, monitoring, and reporting.

Designed and implemented a parallel offline virtual server lab for system hardware and software development.

Expert Systems Resources Inc. - Toronto, ON Nov. 1998 - Apr. 1999

Sales & Service BU Manager

Managed the daily activities of five service/support employees. Directed administration, customer service and

technical support functions and presided over the entire sales cycle from proposal to implementation.

Drastically reduced corporate wide purchasing costs through consolidation and vendor contract negotiations.

World Business Systems Inc. - Markham, ON Jun. 1997 - Oct. 1998

Sales & Service Manager

Directed and coordinated activities involving sales of manufactured goods; technical services both in store and

on site; operating retail chain and local advertising and marketing campaigns.

Drove a continuous annual sales growth by over 15% each year and the department under my leadership was

expanded to include two service technicians and four sales people.

Centennial College (Offsite Campus) - Toronto, ON Apr. 1995 - Aug. 2003

Class Instructor

Curriculum coordinator for Computer Science Department’s PC Hardware & Networking Essentials courses;

responsible for editing and publishing of teaching materials; and CompTIA certification testing.

EDUCATION

Computer Information Systems (CIS) Diploma – DeVry Institute of Technology, Toronto, ON 1997

MS Windows NT V4.0 Server Certification – Canadian College of Business & Computers, Toronto, ON 1996

MS Exchange V4.0 Server Certification – Canadian College of Business & Computers, Toronto, ON 1996

MS SQL V6.5 Server Certification – Canadian College of Business & Computers, Toronto, ON 1996

Electrical Engineering – Carleton University, Ottawa, ON 1990

Computer Science – University of Toronto, Scarborough College, Scarborough, ON 1987

- References available upon request -

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