High School Specialist

**** ***** *** *** **** . PHILADELPHIA, PA *****

Phone 706-***-**** . E-mail ********@*******.***

QORTNAY D MILLER

Objective

Obtain a position where I can maximize my writing,

research and leadership skills to make a positive

contribution to the organization.

Professional experience

2012-Present Cardionet

Conshohocken, PA

Reimbursement Services Administrative

Open and sort all mail for all reimbursement teams

daily

Save all cash batches from banks for all teams

daily

Post refunds to nextgen

Create mail merges for batches of all teams

Create demo letters for outstanding payments

2008-2012 Synovus Financial

Columbus,GA

Operations Specialist II

Daily answer emails and phone calls solving Return

Deposit Items problems

Create a file at the end of the day to post all

Return Items to be settled

Daily key proof work throughout the day for Items

Processing

2005-2008 Synovus Financial

Columbus,GA

Returns Deposit Specialist I

Provides and processes incoming RDIs for all

affiliate banks

Maintains and updates system tables required for

processing

Reconcile and processes Not Our Items with cash

letter

Assists with research requests for all affiliate

banks as well as internal departments

Train incoming team members

Provide helpful feedback and ideas to improve the

department

2004-2005 Staffing Solutions

Columbus,GA

Administration Assistant

Schedule meetings

Assist the needs of the VP of IT Enterprise Service

and Managers

Answer multiple phone lines, fax important

documents

Skills

Microsoft Word

Metavante

Microsoft Excel

Synergy

Microsoft PowerPoint Check

Image

Microsoft Access

Outlook

Education

2004 Columbus Technical College

Columbus,GA

Diploma as Internet Specialist (Web Design)

2001 Jordan High School

Columbus,GA

Diploma in Technical Honors

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