Customer Service Representative

Phoebe Smith - Peterson

Mt. Prospect, IL

Phone: 847-***-****

E-Mail: **************@*****.***

Education:

The Illinois Institute of Art-Schaumburg

Bachelor of Fine Arts in Media Arts & Animation

June 2008

Enhanced Traditional Skills:

Drawing: realistic, cartoons, designs, characters and backgrounds

Illustrating

Calligraphy

Design & Color Use

Photography

3D Modeling

Advanced Arts: sculpture, advanced painting techniques and medias,

pottery and stage design

Classic Arts; charcoal, acrylics, oil paints, water color and paper making

Character and Story Development

Developed Skills in:

Adobe Programs; Photoshop (up to CS3), Illustrator (up to CS5), After

Affects, Premier and Audition.

3D modeling, rigging, skinning, animating, and mapping

Macromedia Flash 2D Animation

Beeju motion capture

Technical Skills:

General Computer Operations

Microsoft Programs

Digital Photography

3DS Max 8-9

Adobe Photoshop, After Effects and Illustrator

Flash Animation

Use of Printer and Plotter Programs

General Skills:

Creative and Original

Outgoing and Friendly

Cooperative

Retail Service: stocking, floor, remodels, displays, register, use of POS

Systems

Customer Service: sales via phone, email and in person, use of general

computer programs, networking and internet social sites

Experience:

Fast Signs, Northbrook, IL

June 2010 - May 2013

Design Consultant

Created Sign Designs, layouts and Permit Sheets using Adobe Illustrator

CS5and Photoshop CS3

Recommending and Ordering of sign components including: custom

materials, mounting hardware, necessary permits and non-stock items

Coordinating and scheduling of city meetings, shipping, installations,

inspections with deadlines

Using Cyrious SMS Software; taking orders, estimates, payments and

messages via phone, email and in-store and on site visits

Worked with an in house team of 7 to 10 and communicating with outside

distributors and outsourced orders

Minor production role of weeding and laying down of vinyl, laminating,

trimming pvc, paper, foam board and other assorted materials

Fast Signs, Arlington Heights, IL

December 2009 - June 2010

Production and Customer Service Representative

Trimming banners, foam-boards, PVC, posters and weeding vinyl

Using a plotter and wide format printers

Laminating, applying adhesive vinyl,

Taking orders, estimates, payments and messages via phone, email and in

person

Oberweis Dairy, Rolling Meadows, IL

July 2005 – May 2010

Networking & Shift Leader

Responsible for opening, closing tasks, handling cash and managing team

members

Store Graphic Input and applications

Local Networking and Social Site Management

The Pipe, Janesville, WI

June 2007 - June 2007

Mural Artist

Designed and painted a 65’x30’ wall mural at a local skate park

Selected tools and paints best fit for such a large job

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