Customer Service Administrative Assistant
Resume:
Catherine Ritorto
Brooklyn, NY 11234-5601
(347) 397 - 4168
Skills Summary:
All Microsoft Applications DOS Windows 1997-Current
Word Perfect Allstar Typewriter (40 wpm)
Photoshop Quark Xpress Freehand imaging skills
Internet skills including the World Wide Web, E-mail, and Web page
graphics.
Experience:
Enumerator Brooklyn, NY
Summer 2010 US Census
Collected vital information to help our community.
Maintained and updated client data.
Made sure all information was keep private and personal as per
title 13 (privacy code).
Bartender/Customer Service Brooklyn, NY
October 2010 - Present Strike 10 Lanes Inc.(formally Gil Hodges)
Answered phones and made proper exchange of shoe rentals while
maintaining birthday parties in the computer system and managing money
transfers.
Served customers cocktails to their satisfaction
Bookkeeping.
Main office duties.
Receptionist/Customer service Brooklyn/Oceanside/West Hempstead
June 1997 - Jan 2010 Allstate Insurance Company
Telemarketed for specific agents.
Scheduled appointments for multiple agents.
Multiple data entry.
Contacted and maintained files for customer support.
Filing, faxing, answering phones along with other main office
duties.
Managed banking responsibilities.
Administrative Assistant/Intake Coordinator Manhattan, NY
July 2004 - July 2005 Cornerstone Of Medical Arts Center Hospital
Recorded clients' statements and information.
Maintained client information.
Created certificates for clients.
Distributed proper papers to counselors.
Worked briefly for the outpatient program.
Secretary for Law Office and Real Estate Business Brooklyn NY
June 2003 - July 2004 Lazarowitz and Manganilo
Handling a 10 line phone system, filing, faxing, etc.
Typed deeds, deed transfers, letters to lawyers and clients.
I also typed agreement papers, and other legal documents.
Education:
James Madison High School Brooklyn, NY
1997 - 1999 GED obtained in 1999
Certifications:
United States Olympic Committee
certificate of support 2013
United States Olympic Committee
certificate of support 2012
Arbor Day Foundation 2011
certificate of appreciation tree planting drive.
Famous Poet 2010
certificate of excellence also published in The Western World
Victory In Vancouver Campaign 2009
obtained certificate of support for America's team
St. Joseph's Indian School 2008
certificate of appreciation for a generous gift
Mill Basin Civic Association Brooklyn, NY 2004
obtained certificate for over 10 years of service.
Famous Poet for 2002
certificate of recognition
*References Available Upon Request.
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