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Antioch, IL. ***** 847-***-****(home)

224-***-****(cell)

E-mail ab85kf@r.postjobfree.com Kelly McHugh

Knowledgeable in the following computer programs:

Summary of Microsoft Word, Excel, PowerPoint and the internet

qualifications Customer service and retail experience.

Communicate well with a wide range of

personalities.

Work Keys Certified

Organizational skills

Employment May 2008- Present UPS

Northbrook, IL

Package Handler

Label and sort packages on conveyer belts

Load packages onto trucks and other vehicles

Re-box and package damaged or leaked on packages.

Address correction

June 2005 - Aug. 2005 Vose-Sanders Bootery,

Inc. Winnetka, IL.

March 2010 - May 2012

Sales Associate

Merchandise set-up and take down

Checked in inventory

Assisted customers, write-up sales, and cashier

Customer Service

Fit children with proper shoe sizes

Sept. 2006 - 2011 Antioch School District #34

Antioch, IL.

Certified Substitute Teacher's Aide (On Call)

Provide instructional and clerical support for

classroom teachers

Participation with children in classroom and

playground setting

Assist special needs students, such as those with

mental or physical

disabilities, with mobility, communication

Assist in supporting children with intellectual,

physical and behavioral difficulties with their

academic studies

Assist students individually or in groups, with

lesson assignments to present or reinforce learning

concepts

Assist in presenting subject matter to students,

utilizing a variety of methods and techniques such

as lecture, discussion, and supervised role playing

April 2007 - April 2008 LTD Commodities

Bannockburn, IL

Customer Service

Completed customer orders through extensive

telephone coverage and data entry

Explained product merchandise to customers from

many different states and countries

Answered any questions regarding merchandise,

features, return policies and ordering procedures

Accurately processed customer billing issues and

returns

Aug. 2005 - Jan. 2006 American Girl

Wilmot, WI.

Aug. 2006 -Jan. 2007

Order Processor

Completed customer orders through extensive

telephone coverage and data entry

Explained product merchandise to customers from

many different states and countries

Answered any questions regarding merchandise,

features, return policies and ordering procedures

Customer Service

Education 2005-2006 College of Lake County

Grayslake, IL.

2001-2005 Antioch Community High

School Antioch, IL.

Graduated with High Honors

1 year Information Processing Program

1 year Medical Assisting Program

2 years Childcare Development Course

Interests

Spending time with my family, Reading,

Babysitting, and Shopping

Contact this candidate