Human Resources Customer Service
Resume:
Ronda J. Polk
LAFAYETTE, IN *****
February 4, 2013
To C. Hurst:
My name is Ronda Polk and I am responding to your job posting on
Career Connect.com for Assistant Director Human Resources. As my resume
will show, I have a vast amount of experience for all aspects of human
resources. I have run my own business, stream lined offices, and
interviewed masses for growing manufacturing company. I have been in
negotiations with benefits for the company. I have several years'
experience with payroll (ADP, Kronos).
My knowledge of advertising and thinking outside of the box to
recruit has been tested here in Indiana and Georgia. I have organized
several job fairs and supervisor job fairs. I have organized in my own
excel spreadsheets a tracking system from I-9's to training requirements.
Duties have included reporting to all federal and state entities such as,
affirmative action, Veterans, surveys on staffing.
I have had the privilege to construct and follow up on employee
recognition programs, annual awards program and service awards. And as
human resources functions, I have done a hundred other activities and
duties.
I am very interested in Ivy Tech Community College for a simple
reason, I spent a lot of time there working for a AAS in Business
Management, then to also receive a Associates in Business Administration
with a Human Resources certificate. It created a good foundation for me to
move onto Purdue to receive my Bachelors in OLS.
I would like to request a meeting with you to further discuss how I would
be an asset to your company and the staff thereof.
Thank you again for the consideration of me for this position.
Sincerely,
Ronda Polk
RONDA J. POLK
3300 N 500 E,
Lafayette IN 47905
Cell: 765-***-****
*.******@*******.***
WORK EXPERIENCE AND ACHIEVEMENTS
6-07 to 8-11
Human Resource Director, Wabash Center, Inc, Lafayette, IN
. In charge of the lifecycle of recruiting and maintaining excellent
relations with all hiring managers and candidates.
. Supervised discipline and conflict resolutions, problem solving and
the customer service issues of the company.
. Developed and trained employees and supervisors on various on
employment laws and regulations.
. FMLA, Unemployment Insurance, Workers Compensation lifecycles.
. Set up new evaluation system, designed job descriptions, set up and
developed all training and orientations, employee handbook, policies
and procedures manual.
. Developed and maintained grievance policy and suggestion process,
Strategic Planning.
. Developed and maintained spreadsheet to track training requirements
and needs of all employees.
. Knowledge of ISO 9000, JIT, SPC, WIP
. Coordinate and implement employee events for training, professional
development, employee service awards, employee appreciation day and
awards, company fund raising events.
2004 to 2006
Human Resource Coordinator/Payroll, MailCode, Inc, Lafayette, IN
. Benefits medical, dental, 401K, 403B, FMLA, Flexible Spending Account
and vacation time.
. Unemployment Insurance claims and Workers Compensation
. Set up and developed all training and orientations, employee handbook,
policies and procedures manual
. Handled discipline and conflict resolutions throughout building and
all departments.
. Trained employees and supervisors. Developed and designed supervisory
training for whole company. Best business practices and objectives.
Analyze, design, develop, implement & evaluate effective training &
development programs.
. Lifecycle of hiring, interviewing all candidates, advertising:
newspaper ads. Designed ads on the computer and handled company booth
at job fairs
. Handled payroll
. Coordinate all events and activities with for the company. Visits from
corporate office and in-house trainings for customers and service
awards.
2003 to 2004
Human Resource Manager/Executive Assistant, MBAH Insurance, Lafayette,
IN
. Benefits from medical, dental, 401K, 403B, FMLA and vacation time,
flexible spending account
. Unemployment Insurance claims and Workers Compensation
. Set up new evaluation system, designed job descriptions, set up and
developed all training and orientations, employee handbook, policies
and procedures manual
. Discipline and conflict resolutions throughout building and all
departments.
2001 to 2002
Human Resource Coordinator, Mulberry Lutheran Home, Mulberry, IN
. Benefits ranging from medical, dental, 401K, 403B, FMLA and vacation
time.
. Unemployment Insurance claims and Workers Compensation
. Discipline and conflict resolutions throughout building and all
departments.
. Trained employees and supervisors
. Lifecycle of hiring, interviewing all candidates, advertising:
newspaper ads, radio, road signs, and cable. Designed ads on the
computer and handled company booth at job fairs
. Supervisor over payroll
2000
Payroll Coordinator, YMCA of Fort Worth, Fort Worth, TX
. Handled payroll for 15 Branches in the Fort Worth District including
all associated functions and reports
1999 to 2000
Human Resource /Payroll, Wackenhut Correctional Center, Fort Worth, TX
. Benefits from medical, dental, 401K, 403B, FMLA and vacation time.
. Discipline and conflict resolutions throughout building and all
departments.
. Handled payroll
1997 to 1999
Human Resources/Recruiter, Photocircuits Corporation: Peach Tree City,
GA
. Developed application tracking in Access for the ramp up of the
company.
. Developed and maintained grievance policy and suggestion process.
. Discipline and conflict resolutions throughout building and all
departments.
. Trained employees and supervisors
. Lifecycle of hiring, interviewing all candidates 100 per week,
advertising: newspaper ads, radio, road signs, and cable. Designed ads
on the computer and handled company booth at job fairs
. Worked with On-Site Managers of three Temporary Services.
EDUCATIONAL BACKGROUND
. Completed Business Management Associates Degree from Ivy Tech State
College, Lafayette, IN
. Completed Senior Professional Human Resources (SPHR) training, Ivy
Tech State College, Lafayette, IN
. Completed coursework in Management and Supervision, Purdue University,
West Lafayette, IN.
. Graduate of William Henry Harrison High School, West Lafayette, IN
Contact this candidate