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Customer Service Manager

Location:
Hazel Park, MI, 48071
Posted:
March 12, 2013

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Resume:

T homas E. DesJardin

*** *. ****** ***-***-

**25

Hazel Park, M I 48030

*************@*****.***

C areer Summary

I am an Electronic Communication Engineer with experience in electrification-related

components, electric propulsion systems, and energy storage systems for OEM customers.

M y role as a technician is to t roubleshoot circuit ry, build electronic devices, and analyze

circuits by using multimeters and Oscilloscopes. Along with these skills, I have a working

k nowledge of computers software as well as hardware I have been certified in Controls

Robotics working with Fanuc and Pico Comau robots with experience in robotic operations,

robotic electrical, robotic mechanical, PLC’s and H M I’s . I have management experience; I

work well with others and strive to achieve success.

T ransferable Skills

Quality Customer Service, Team Management, Organization and

P rioritization Skills, Able to Mul ti-Task, Problem Resolution Skills,

Supervision

P rojects

Capstone Project: proximity sensor in cars to let you know when you are

t raveling at to high of a rate of speed for the car in front of you.

Buil t an AM/FM Radio

Buil t a fiber optic link

Analyzed small computer boards and circuit ry

Wrote A Step by step guide to building a computer

Writ ten Business Report on Electronic Communication Engineering

Technical Skills

Oscilloscope, Soldering, Transducers, Mul timeters, Comsimm, VisSimm, Multi

Simm

Microsoft Office, Windows 2000,XP Home, XP Professional, Vista, 2007, POS

Systems

Robotic Operations

Robotic Electrical

Robotic Mechanical

PLC

HMI

Employment

Server/bartender Chili’s J une 2008- January 2010

Training others

Serving food and drinks with a smile

Order entry in a timely fashion

Bussing Tables

Manager Uptown Eatery/Banquette Facilities October 2007- 2008

Payroll

Training

Vendors pay outs

Ordering inventory

Advertising

M anager Miami Moon Jewelry 1997-2004

Payroll

Buying T rips

Stocking Shelves

Advertising

Autoclaving

Education

BS in Electronics Communication Engineering Technology

Associates of Applied Science Degree in Computer Electronics and Engineering

Technology

ITT Technical Institute

M acomb Community College

Associates of Business Management Candidate

GPA: 3.41/4.0

Relevant Courses

AC/DC Electronics, PC Technology, Electronic Devices 1&2, Networking Concepts,

D igital Electronics 1&2, Electronic Communication Systems 1&2, In t ro. To

Computer Programming, Microprocessors, Control Systems,C/C++ Programming,

Data and Network Communications, Process Control, Advanced Circuit Analysis

1 &2, Digital communication systems 1&2, Electronic Circuit design 1 &2, Modern

W ireless Communications, Embedded Systems, Data and Network

Communications, Process Control, programming in L inux, C, C++, Visual Basics,

B usiness, Marketing, Ethics, Business Communication, Business Law, Accounting,

B usiness Management

Achievements

Honors: ITT Technical Insti tute through school

Member of National Technical Honor Society

Perfect Attendance throughout school

Swim Team

Band

T homas E. DesJardin

References

340 E. Maxlow 248-376-

3884

Hazel Park, M I 48030

*************@*****.***

Robert Chatman

Uptown Eatery/ Banquet Facilities

Owner

20060 Bentler

Southfield, M I 48075

248-***-****

Valerie Henderson

Chiles Bar and Grill

M anager

209 E. Lasher Apt 701

Southfield,MI 48075

313-***-****

Dan Spencer

Chile Bar and Grille

General Manager

50112 E. 8 Mile rd

Harper Woods, M I

313-***-****

Thomas DesJardin

340 E. Maxlow

H azel Park M I. 48030



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