Richard D. Hanson Jr. (C) 612-***-****
Mountain View, CA 94043 ****************@*****.***
Goal
Effectively manage strategic operational processes and resourcing for a high-growth organization, delivering
profitability, efficiency, product excellence, and high levels of customer satisfaction.
Summary of Qualifications
Results oriented, hands-on leader with more than 15 years of experience in all facets of operations leadership.
Recognized for ability to significantly improve profitability and shareholder return. Proven track record of building
strong, focused leadership teams with positive work environments using world-class practices in a broad range of
industrial and consumer product industries. Designed and executed growth strategies that convert long-range
visions into credible, risk-managed operational plans to improve customer satisfaction, business performance, and
efficient operations. Demonstrated strong business acumen in both fully functional and pure matrix organizations.
Effective general management of the company’s contract manufacturing profit center implementing continuous
improvement programs positively affecting product reliability, serviceability, and manufactured costs.
Competencies
• Succeeds as an individual contributor and leading large groups.
• Drive P/L accountability towards operational excellence, yielding positive financial and customer results.
• Lead the development of strategy and operating plans for the business (S&OP).
• Lead Global Supply Chain, Materials, Master Scheduling and Capacity Planning.
• Create accountability for implementation of defined business plans and deliver cost reduction results.
• Coach and mentor Operations and Executive leadership.
• Lead Manufacturing Engineering and best practices including continuous improvement, processes,
machines, tools, equipment, research and development of new systems.
• Act as Quality, Safety and Manufacturing mentor creating a positive cultural shift to reach excellence.
• Lead Quality Management and Assurance including supplier, contract manufacturer and internal teams.
• Establish and maintain relationships with inside team, customers, suppliers, contract manufacturers and
industry experts developing a strong pulse on the competitive landscape of the market.
• Coordinate and collaborate with other departments and multiple sites to drive for engagement excellence.
• Coordinate efforts of operations team by establishing procurement, production and engineering services
policies and practices all with focus towards Lean.
• Drive business excellence “Lean/Six-Sigma” and implement “Perfect Quality” mindset.
• Deploy TPS excellence in problem solving techniques.
• Multiple ERP/MRP platform experience in large and small; highly technical to simple organizations.
• Leverage current industry best practices and apply to internal systems and processes.
• Establish internal benchmarks charting performance to develop paths to positive excellence.
Professional Experience
Management Consultant - Operations, Change Management, Supply Chain 10/2012 – Current
Competitive Business Solutions LLC (Private) Saratoga, CA
• Mentor for all phases manufacturing operations materials and supply chain organization to provide Lean 6
Sigma, supply base strategic planning, supply base productivity, materials architecture design, and supply
ramp consulting services to support the aerospace and fuel cell industry.
• Manage staff of 6 direct reports. (Headcount of 200, Corporate 17,000)
• Support MRO strategies, ramp, and tactical MRO problem solving.
• Direct operational performance improvements through change management program adapting to the client
company’s specific needs including leadership development, goal deployment and organization structure is
combined into an integrated program.
Senior Director, Operations (acting VP) 9/2007 – 6/2012
Glacier Bay, Inc. (Private) Union City, CA
• Directed all phases of manufacturing operations to support successful product commercialization for energy
management and system-integrated power technologies.
Richard D. Hanson Jr. (Page 2)
• Managed staff of 6 direct reports with headcount of 70. (Facility headcount of 96)
• Achieved 10X revenue growth while improving product quality and safety.
• Reduced headcount, and material costs, driving gross margins from negative to over 40%.
• Managed all suppliers, both domestic and international, improving key relationships through regular formal
monthly meetings and shared operations metrics resulting in lead-time improvements and over 50% in cost
reductions.
• Directed and managed all phases of safety, quality, planning, manufacturing, procurement,
domestic/international supply chain, research/development and manufacturing engineering to provide path
to cash positive leading to strategic negotiations of asset sale to interested 3rd party buyers.
Operations Manager 10/2006 – 7/2007
Injex Industries, Inc. (Private) Hayward, CA
• Directed molding operations to support NUMMI, Toyota, and affiliates to achieve all operational goals
delivering more than 1 million units per month.
• Managed staff of 5 direct reports with headcount of 85. (Facility headcount of 600)
• Managed manufacturing operations, including establishing procedures for maintaining world class
standards of productivity, product quality, cost effectiveness and safety to meet or exceed Toyota
Production System standards.
• Promoted companywide quality improvement efforts utilizing Hoshin Kanri techniques resulting in
successful problem solving presentations at Toyota.
• Developed and evaluate improved business processes supporting all program management, quality
inspection, root cause analysis, capability study and in-process inspections.
Manufacturing Manager 2/2001 – 9/2006
Valmont Industries, Inc. (NYSE: VMI) Farmington, MN
• Directed all phases of operations inside the Structures Division facility lead by Farmington, MN to achieve
the operational goals, including manufacturing, manufacturing engineering, and logistics management with
annual sales of $60M. (VMI 2006 revenue in excess of $1.5 billion)
• Site staff consists of 6 direct reports with headcount of 250. (Organization headcount of 5,500)
• Directed strategic planning/operations timelines for 3 facilities resulting in 6 consecutive annual combined
10% material and labor cost reductions.
• Supported Gallup Engagement feedback process improving site engagement scores 20% and gross
profitability 15%.
• Developed business processes and procedures from off-site locations to compliment and supplement the
activities of the parent resulting in 6 consecutive annual special Total Value Impact Plan Awards.
• Provided right sized capacity as required for production and customer demands meeting positive cash flow
targets and improvements year over year for 6 years.
• Promoted companywide quality improvement efforts utilizing Lean Manufacturing techniques meeting or
exceeding corporate combined targets for safety, quality and cost improvements at 98%. Nominated and
entered Minnesota First OSHA Safety Program.
• Measured effectiveness of improvements and communicate results to senior executive staff.
Human Resources/Manufacturing Manager 5/2002 – 6/2006
• Directed all phases of human resource activities with a headcount of 250 including, recruiting, hiring, ADA
and EEO/AAP maintaining compliance and below market corporate turnover for 5 consecutive years.
Director of Manufacturing 5/1999 – 1/2001
Lexington Standard Corporation, Inc. (Private) Farmington, MN
• Directed all phases of the manufacturing, inventory and maintenance departments to meet objectives as
defined in the long-range statement of direction preparing company for successful Valmont acquisition.
• Site staff consists of 8 direct reports with headcount of 60. (Organization headcount of 86)
Richard D. Hanson Jr. (Page 3)
Production Technologies Manager 10/1998 – 4/1999
• Organized, coordinated and directed manufacturing technology resources including statistical process
control systems, ISO, TPM and Lean Manufacturing, so that orders were produced 99.3% on schedule and
within quality and cost objectives.
• Directed communications of scheduling and manufacturing activities in accordance with stated goals.
• Advanced and administered the quality-control system to achieve ISO 9002 certification.
Shift Supervisor, Production Scheduler, CAD Drafter 3/1983 – 10/1998
• Coordinated and directed production activities and resources to handle the variations of product mix,
customer requirements and shipment forecasts to ship as scheduled.
Education
MBA, Master of Business Administration 2008
Capella University, Minneapolis, MN
BA, Business Administration 2005
Specialization: Communications, and Finance
Metropolitan State University, Saint Paul, MN
Certifications
DuPont Stop Safety Program Leader Certification 2005
DuPont Minneapolis, MN
Lean Manufacturing Certification 2004
University of Wisconsin – Madison
Great Manager Program Certification 2004
Gallup University, Omaha, NE
Re-engineering the Corporation Certification 2003
Hammer Institute, Cambridge, MA
Staff Professional, Making Teams Work, Train the Trainer, Supervision 1 & 2, EPA, FMLA 1998-2004
Employer’s Association, Inc. Minneapolis MN
Associations
American Production and Inventory Control Society - APICS
Society of Human Resource Management MN Chapter
Employers Association - Diversity, Legal Environment, FMLA, AAP, Workers Comp
Cal/OSH-Minnesota Safety Council, OSHA compliance and regulations, LOTO, hazard evaluation
Awards
Special TVI Plan Award (5X recipient)
CSF Excellence Awards Cost Reductions, Operations, Various PM (15X recipient)
Valmont Industries Inc. Farmington MN