Customer Service High School

Location:

Posted:

March 05, 2013

Matysha Brown

Brooklyn, NY 11224

************@*****.***

PROFILE

• Energetic and results-focused team player seeking an entry level position in an organization where I can

utilize my skills and experience for growth and career advancement.

• Ability to multitask and work well under pressure

• Accompanied with consistent, excellent results in all aspect in customer service development.

• Versatile and flexible team player who adapts easily to change and thrives on new challenges and

responsibilities.

• Work well with children in various ages and disabilities

• Proven leader who relates well to drivers team member and takes pride in promoting teammates in

personal and professional development.

EXPERIENCE

Self Employed Brooklyn, NY

Childcare Provider (Freelance) 04/2011 to Present

• Maintained a safe play environment.

• Dressed children and changed diapers.

• Observed and monitored children's play activities.

• Assisted in preparing food and serving meals and refreshments to children.

• Instructed children in health and personal habits, such as eating, resting, and toilet habits.

Burger King Brooklyn, NY

Cashier/ Food Prep July 2009 to May 2010

• Received payment by cash, credit cards and automatic debits.

• Issued receipts, refunds, credits, and change due to customers.

• Assisted customers by providing information and resolving their complaints.

• Greeted customers entering establishments.

• Answered customers' questions, and provided information on procedures or policies.

• Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.

• Stored food in designated containers and storage areas to prevent spoilage.

• Prepared a variety of foods, such as meats, vegetables, desserts, according to customers' orders or

supervisors' instructions, following approved procedures.

EDUCATION

New Utrecht High School Brooklyn, NY

General Academic Studies 2005-2008

References: Available upon request