Customer Service Engineer
Resume:
Joshua M. Adkisson
Lake Oswego, Oregon 97035
************@*******.***
http://www.linkedin.com/in/joshadkisson
Objective
A senior leadership position that leverages my unique talents and skills while
providing a challenge in a stable or growing business setting. Looking to utilize
strategies that develop or improve the company's existing processes through TPM, Six
Sigma, and High Performance Work Systems concepts.
Highlights of Qualifications
• Successful leader in 2 new start-up plants, including a fortune 50 beverage
manufacturing facility and a high-profile solar energy production facility.
• Owner of focused improvement processes to reduce waste, cost, and improve
safety.
• Well developed team facilitation skills, specifically trained to develop teams from
the ground up.
• Exceptional knowledge of Lean principles, TPM and High Performance Work
System concepts.
• Well versed in organizational development and culture shift.
Relevant Skills and Experience
• Responsible for the results of the team and site to drive ownership in the
associates and deliver world class results in Safety, Quality, Productivity, Cost,
Customer Service and Morale.
• Experience orienting new teams to Lean principles and practices, as well as
reinforcing principles and practices to seasoned associates. Obtained
certification as a Site Master Trainer for High Performance Work Systems from
PepsiCo.
• Directed/developed 9 teams in High Performance Work Systems, consisting of
approximately 300 personnel, while formulating new processes to ensure plant
success.
• Manage and lead a shift of 50+ highly skilled employees, on a daily basis, with
no recordable safety incidents to date.
• Lean TPM pillar involvement and responsibilities including, but not limited to:
innovation, focused improvement, loss analysis, Health Safety and Environment
and Emergency Response support.
• Lead associate development team in which plans and solutions were developed
to improve associate skill capabilities of 200+ personnel.
• Analyzed site requirements and developed processes agreeable with corporate
requirements to establish and maintain sustainable business metrics.
• Promoted a positive work environment on a daily basis in which employees can
build effective business relationships and enjoy their job.
Employment History
2012-Present Supervisor/Quality Engineer, Johnson Controls, Canby, OR
2010-2012 Supervisor, SolarWorld, Hillsboro, OR
2006-2010 Supervisor/Organizational Development Lead, Gatorade, Wytheville, VA
2001-2005 Maintenance Crew Chief United States Air Force Mildenhall, England
Education & Training
Portland State University Six Sigma Black Belt Certification
University Of Phoenix MBA, GPA of 3.81.
University Of Phoenix Bachelor's Degree - Software Engineering; Associate's
Degree - Business.
U.S. Air Force 560 hours of Aerospace Maintenance training and
leadership training.
Contact this candidate