Maintenance Customer Service
Resume:
Duane P. Gaither
Smiths Station, AL 36877
Cellular Phone: 706-***-****
Email: ********@*****.***
OBJECTIVE: To obtain employment as a multiple skilled maintenance
supervisor, technician, or safety representative.
QUALIFICATIONS
I have a strong background in electrical and mechanical
troubleshooting in a manufacturing environment, as well as training
and supervision. I am experienced in logistics functions as well as
coordinating third party contractors.
EDUCATION
1981-1984 Diploma, Kendrick H.S., Columbus, GA
1994-1998 Industrial Maintenance Technician Training, SUSCC,
Opelika, AL
EMPLOYMENT
2008-2010
Field Service Representative, Omega Training Group
In this position, I am responsible for the
troubleshooting and repair of hardware malfunctions on
tactical computer systems for the area of northern Iraq.
This entails detailed board level maintenance on all systems
in the General Dynamics CHS2 and CHS3 programs. In addition
to military, ruggedized computers, I also worked extensively
on commercial, off the shelf, systems. Some examples of the
commercial equipment I repaired would be, Servers, Routers,
Laptop computers, Desktop workstations, printers, projectors,
Uninterruptible power supplies and monitors. My
responsibilities also include processing RMA's for warranty
parts and all logistics functions, including the maintaining
and ordering of parts stock and equipment for swap.
Customer service and interaction is a major function in this
capacity. I was also responsible for life support functions
of other employees under the General Dynamics contract.
2007-2008
Machinist, Rexnord Industries
Auburn, AL
This position entailed highly complex machining of
metal components. Programming and verification for Computer
Numerically Controlled machine centers was a primary
function.
Also stressed were the holding of tight tolerances
and accurate documentation to verify the adherence to ISO
9001 standards. I was also a member of the plant's safety
committee.
2007
Maintenance Technician, Hoerbiger Automotive Comfort Systems,
Auburn, AL
In this position, I troubleshot and maintained plant equipment,
to include hydraulic, pneumatic, PLC and mechanical systems.
I am also responsible for parts ordering, inventory control,
and the acquisition of outside vendors and contractors to
support maintenance functions, to include the negotiation and
processing of the bid procedure.
2004-2007
Field Service Representative, Omega Training Group
In this position, I was responsible for the troubleshooting
and repair of hardware malfunctions on tactical computer
systems for the area of northern Iraq. This entails detailed
board level maintenance on all systems in the General
Dynamics CHS2 and CHS3 programs. In addition to military,
ruggedized computers, I also worked extensively on
commercial, off the shelf, systems. Some examples of the
commercial equipment I repaired would be, Servers, Routers,
Laptop computers, Desktop workstations, printers, projectors,
Uninterruptible power supplies and monitors. My
responsibilities also include processing RMA's for warranty
parts and all logistics functions necessary to ensure prompt
turn around of equipment for the soldier. I conducted daily
accountability surveys of personnel and submitted daily and
weekly reports of work accomplished. As the Field Service
Representative for all of Northern Iraq, I would be required
to travel to remote locations, for either troubleshooting, or
logistics missions. Travel was either by military aircraft
or convoy.
2002-2004 Quality Technician, Federal Mogul Powertrain Systems
Maintain, install, troubleshoot and calibrate precision
computerized gauging systems. I was also a member of the
plant's equipment improvement team. I gained a valuable
knowledge of the concepts of, and implementation of, 6S and
TPM programs. Prior to working in the Quality department, I
was a CNC machinist. I used a variety of manual and
automated precision measuring equipment. I was also a member
of the plant's Equipment Improvement Committee, a team that
addressed safety, maintenance and productivity areas that
needed attention.
2001-2002 Agent, New York Life
1998-2002 Vice-president, Gaither Contractors, Inc.
In this position, I was a key member of a family owned
construction
company. My duties included the administration and supervision
of fourteen employees in a construction environment. I also
acquired new contracts, scheduled projects, and performed
customer relations duties.
1999-2001 Account Executive, Inovis Capital Corporation
Sales and client retention
1994-1999 Maintenance Technician, Michelin North America
Maintain plant production equipment to include
troubleshooting of
mechanical, electrical and PLC systems. I was also the
lead machinist
operating both manual and CNC machines. I performed
maintenance tasks in every department in the manufacturing
facility from component preparation to final inspection and
warehousing. I received formal training, and have practical
experience in : Hydraulics, Pneumatics, Mechanical drive
systems, Machine alignment, Welding and cutting, AC/DC
electrical systems, PLC systems and Blueprint reading. I
also maintained facilities systems including Steam
generation, air compressors, and environmental systems to
include particulate recovery, air scrubbers and ventilation
systems. I was a member of the company's first responder
team, trained in Hazmat response, first aid, and chemical
incident emergency response. I received training in first
aid and confined space entry/rescue.
1992-1994 Maintenance Technician, Columbus Foundries
Maintain plant production equipment to include
troubleshooting of
mechanical,electrical and PLC systems.
1989-1992 Police Officer, Opelika, AL
1984-1989 U.S. Army
Radio Operator (31C), 11th SFGA,(Reserve) Columbus, GA.
Radio Maintenance (31V), HHC, 1st SOCOM, Ft. Bragg, NC.
In this
assignement, I was the sole Communications asset for a 450
man
company during a period of rapid growth and
experimentation.
Radio Maintenance (31V) Camp Rudder, FL. In this
assignment, I was
the junior maintenance person in a 2-man commo shop in
support of
Ranger training. Radio repair and accountability were my
main
responsibilities. I was also responsible for the
evacuation of inoperable
communications equipment to higher echelon maintenance.
Radio Maintenance (31V) Dugway Proving Grounds, UT.
In this position, I established procedures and performed all
communications related support functions in support of Ranger
training in a desert environment. These included radio repair
and accountability, and communications security. This was a
very challenging and rewarding position in which I was able to
put my past experience to work to fulfill a difficult mission.
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