Project Quality Assurance

Daniel R. Orr

Daniel R. Orr

Curriculum Vitae * Rock Creek Ct. Apt. 1A

Baltimore, Maryland 21234

Cellular: (585) (350 6096)

Email: ***********@*****.***

Objective

Senior Quality Assurance Analyst responsible for performing all aspects of coordinating and

managing the company’s/project’s Testing processes to include oversight of test planning,

development and execution, and reporting Ensure Company standards, policies and procedures

are established, administered, and followed in support of corporate goals and objectives. Work

with established program/project teams to lead them with preparing documentation and

deliverables resulting in successfully which provide a positive return on investment . Lead in

reviews and audits on products and processes in accordance with requirements and standards,

policies, and procedures. Meet with clients on a regular basis to ensure open communication.

Document and report project progress. Provide management team leadership in the above areas

to ensure projects meet objectives and goals.

Abilities

24 years+ experience in all aspects of this discipline including test planning, including working

1.

with developers and customers on ensuring requirement testability,

building and monitoring test systems (computer, networking, and database) to meeting with

2.

customers needs

Develop test processes/procedures to ensuring the product meets their needs.

3.

Project Management, Database Administration, Systems Analysis and Integration, and

4.

Networking and Telecommunications certified.

Able to ensure products delivered on time, within budget, and with desired scope and quality.

5.

Key Skills

Basic Programs: Windows XP, Vista OS (95+), Microsoft Office Suite (both 2003 & 2007, MS

Excel and Access.

Specific Software: HP’s Quality Center, Rational Tool Suite, Mercury’s Winrunner/Loadrunner

toolset, MS SQL Server, Visual Basic (.net), ASP.Net, MS Visio, MS Project.

Wired/Wireless Networking

Acquired Skill Sets

Applied VS Skill Sets Design Development Management

Software Quality Monitor requirements Develop test plans, test Perform tests. Identify and report defects.

definition process to ensure procedures, and test cases Lead defect review meetings. Ensure

Management

testability, (including expected results) development processes adhere to

understandability, and based on defined project adopted policies and procedures.

deliverability. Ensure all requirements and following Maintain standards compliance.

interfaces between defined processes. Manage/direct project configuration

components are identified Provide special emphasis management processes. Provide reports

and are testable. Identify on component integration. to project team, customer and quality

quality standards, policies, Conduct audits, as team with information on defects

and procedures applicable required based on project identified/corrected, process improvement

to projects. Establish specific objectives recommendations and team integrity.

working relationship with

customer and project team

that promotes teamwork.

Database Design Identified/defined Identified both hardware Lead team of engineers, both quality and

requirements for a and software components development to ensure that the product

distributed database supporting design. Design met customer requirements and would be

system in support of a implemented in Database delivered as specified

fictitious package Warehouse format

distribution system

Network Design Identified/defined Worked with team of Provided leadership and guidance

requirements for a network developers to ensure that working with both school faculty and IT

system for a fictitious the requirement were met personnel to ensure effective design

school district. Included at that the system could be implementation. Delivered project on

LAN, WAN, and wireless managed from a central time, with budget and with desired scope

hardware and software location and quality.

requirements

System Analysis Worked with customer and Used Rapid Application Used MS Project to identify tasks, monitor

project team to identify Development processes schedule and costs, assign personnel

and Integration

requirements, effective (Agile programming) to effectively and reported progress to

design, and deployment ensure the product would senior management on a timely or as

capabilities be delivered in the short needed basis.

timeframe required by the

customer

Project Developed project charters. Created project work Monitored project progress including cost,

Lead project team to breakdown structures. schedule and scope. Worked issues as

Management

estimate project scope, Interviewed prospective they occurred. Worked with customer

timeline, cost, schedule, team members. Created and project team to ensure project was

and resources. Identified communication interface delivered “on time, within budget, and

project risks. between project and client. with desired scope and quality.”

Education

Masters in Information Technology Management Colorado Technical University Online

Colorado Springs, Colo.

BS in Computer Science (Math minor) Pennsylvania State University

State College, PA

High School Diploma: Advanced Group California High School California, PA

Prior Employment

7/2011 – 2/2012, 4/2012-present Contractor (Prometric), Baltimore Maryland

Responsible for testing on-line test delivery systems to ensure exam delivery, completion and

result certification. Also responsible for reviewing requirements, writing test scenarios/cases for

projects involving delivery of electronic exams for various clients across the word. Also

responsible for implementing the test scenarios/cases, writing defects, identifying root cause and

revalidating via regression testing. Worked with management to establish standardized

processes for enabling data masking of personal sensitive data to be used across projects.

Provided IT support where necessary.

11/2010-12/2010 Test Lead, IT QA Department, Corning Glass

Worked with three different project teams to lead the test effort, from developing

testing strategy/approach, through collecting and documenting defect metrics in HP’s

Quality Center. Met with Project Leadership teams to assist with proper testing

methods and philosophy. Converted Business Analysts decisions/definitions into

useable/documentable/testable requirements. Established QA processes which

promoted efficiencies and effectiveness.

5/2010-9/2010 Test Coordinator (M&T Bank), John Berry Consulting,

Responsible for leading the test planning, setup, coordination, and consultation of the testing effort on a multi-year, multi-

million dollar banking project. Instructed Business Analysts, Quality Assurance and Test, and Project Management on

testing best practices, including preparation and execution. Lead project quality teams assisting with requirements

gathering including business, performance, capacity and integration, including communications (interfaces). Provided

Business Analysts and Quality Assurance teams with coordinated Test plan development. Developed the project timeline as

related to the test effort, identifying the testing critical path. Assisted with selection of the project’s defect tracking and

reporting tool to ensure commonality between and among the testing groups. Reported to Senior Management (Project and

Business) on test planning efforts and results.

4/2008-6/2008 Lead Test Engineer, (Excellus BC/BS) TEKSystems,

Responsible for leading the test process: preparation, setup, and execution for 2 client projects, part of a 7 project, 5 year

Transformation project. Worked with project teams to assist with individual project requirements development including

business, database and interproject communications (interfaces). Assisted with development of database schema/models.

Developed test strategies, test data model that identifies expected results for use during actual testing. Created test plans,

test cases, and provide test reports. Performed data analysis. Identify and report defects. Developed plans to manage the

entire testing process. Ensured accuracy of clinical data/structures and models. Report to Senior Management on test

progress and results.

9/2007-4/2008 Software Quality Engineer, Carestream Health Rochester, NY,

Responsible for Clinical Database test preparation, setup, and execution for client’s Clinical database. Worked with

developers in creating effective data models, schema, and programs to ensure accurate program data interfaces. Used

standards, policies and procedures to ensure interface effectiveness while maintaining data integrity. Created test plans, test

cases, and provide test reports. Identified and reported defects. Managed the testing process. Performed data analysis to

ensure accuracy of clinical data. Reported to Senior Management on test progress and results. Conducted testing on the

tools used to insert/extract data into database. Ensured database data accuracy per documentation/requirements/standards.

4/2007-9/2007 Software Quality Engineer, Eastman Kodak, Rochester, NY,

Responsible for Test preparation, setup (hardware and software), and execution for client’s e-commerce website. Created

test plans, test cases, and provide test reports. Identify and report defects. Managed the testing process. Ensured accuracy

of website information, web navigation, and accurate integration between client data collection and server database.

Reported to Senior Management on test progress and results. Conducted load testing on the project’s servers using

Mercury’s Loadrunner performance tester to ensure project servers were capable of handling the load defined in project

documentation/requirements. Ensure that the data model used effectively handled data as required by customer. Act as

representative for Voice of the Customer.

1/1994 4/2007 Multiple contractor jobs working in both Software Engineering and Manufacturing

environments primarily in Quality Assurance and Process Improvement. Six years

working for Eastman Kodak as a Software Quality Engineer/Manager. Worked with

software engineers developing and setting up network, computer, and database

systems in support of a successful $2M client server R&D project. Four years working

as a contractor for multiple clients leading teams and performing CMM based

appraisals comparing software engineering processes of major DoD contractors

against the key practices of the Software Engineering Institute’s Capability Maturity

Model for Software.

9/1971 12/1993 U.S. Air Force (Retired)

Worked with Software Engineering Institute in developing the Software Capability

Evaluation and the Capability Maturity Model Appraisal methodology. Conducted

multiple appraisals at all maturity levels, including 1 at Motorola for Level 5. Software

Quality Manager for the A.F. Operational Test and Evaluations Center on a $3B Radar

System, developed by General Electric, and responsible for ensuring all software met

established requirements.

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