Customer Service Sales
Resume:
Bradley Murphy
**** ****** ******, ****** ** ****7
******.*********@*****.***
CUSTOMER SERVICE PROFESSIONAL
Almost three years of successful experience in customer service and
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Profile
support with recognized strengths in account maintenance, problem-solving
and trouble-shooting and sales staff support.
A team player with solid computer skills.
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Excellent working knowledge using both PC and Mac systems; Microsoft
Excel, WordPerfect, Microsoft Word, Power Point Presentations, Point of
Service (POS) and Sales force management applications.
Acknowledged as a “Complete Customer Service Professional.”
Acknowledged for commitment to providing exceptional customer service
Kingsoopers, Denver, Co (October 2012-present)
Employment
Courtesy clerk
• Responsible for tasks including but not limited to: sacking
customer groceries, running price checks, customer service, and
buggy collection also checking at the cash register. Taking care
of the customers every need.
Prescott Solutions, Denver, CO (May 2009- august 2012)
IT Software admin assistant
Answered telephone inquiries and directed questions to appropriate
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sales/staff personnel. Responded to customer mail inquiries, while
researching and resolving customer IT related problems.
Performed multiple routine office and administrative duties (i.e., database
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mining, reconciling sales reports, customer reports for sales staff).
Forever 21, Denver, CO (April 2010 – June 2011)
Sales Associate/Customer Service Representative
• Top sales associate that ensured positive public perceptions of
the store.
• Courteous store representative who handled a daily client
service base of 150+ customers daily.
• Provided daily accurate and timely customer service and
exceeded daily quotas with an average of $140 sales per client
per day.
• Managed cashiering activities in areas of purchasing, returns,
exchanges, and enforced store policies.
• Quickly and effectively solved complex customer challenges.
• Maintained quality control/satisfaction records, constantly
seeking new ways to improve customer service.
• Processed customer transactions efficiently and accurately.
• Processed daily Credit Card/Debits sales exceeding $3000 in
gross sales.
• Followed policies and procedures to minimize company losses.
Century 16, Aurora, CO (May 2009 –November 2009)
Sales/Concessions Clerk
Maintained and operated concession stands.
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Ensured all employees were notified regarding schedule
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modifications.
Prepared stat sheets as well as event closing procedures.
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