Manager Customer Service

Cathleen Simmons

P. O. Box ******

Orlando, Fl. 32859

407-***-**** Cell

407-***-**** Home

***************@*****.***

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PROPERTY MANAGEMENT PROFILE

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Dedicated, dependable property manager experienced with all types of assets

and institutional and non-institutional owners. Energetic leader and

active team participant. Committed to providing superior customer service

and client satisfaction through proactive approach to issues and concerns.

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PROFESSIONAL EXPERIENCE

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Experienced in budget preparation and meeting monthly NOI and leasing

goals. Monthly owner reporting packages to include variance reporting,

executive summaries of sub-markets and regional trending. Monitoring

accounts payable. Collecting no less that 98% rental income each month.

Formulation of annual marketing plans. Averaging 70% resident retention

while raising rents. Overseeing turnkey and re-hab operations while

supervising a staff of 15, managing sub-contractors and complying with HOA

directives during same. Assisted in condo-conversion construction as well

as accommodating sales-team requirements. Familiar with City of Orlando

Code Enforcement expectations and worked closely with City officials to

rectify 150 outstanding violations. Lease-up and new construction

experience throughout all phases including unit walks and acting as liaison

with owners, management and construction.

HAMPTON & HAMPTON MANAGEMENT & LEASING, Orlando, Fl. (2012 - Current)

( Property Manager - Single Family Luxury Homes

Heads up a team to turn, lease, market and manage a new company division

serving a institutional client's rapidly expanding portfolio of luxury

single-family homes. Contract vendors and supervise re-habs from

construction to housekeeping. Work closely with Leasing Team to

successfully market and close leases on no less than 25 new properties per

week.

LINCOLN PROPERTY COMPANY, Orlando, Fl (1993 to 2011)

Served as Business Manager (based in Orlando, Florida) and Southeast

Director of Quality Control - Construction Management Services for new

builds.

( Renaissance Place - Orlando, Fl - Business Manager at 184 unit

Class D 38-year old community in bankruptcy.

( Wellington Place - Orange Park, Fl - Business Manager of 444

Class B community under interior renovations to reposition asset.

. Vista Verde Apartments - Orlando, Fl. - Business Manager of 200 unit

Class B community under exterior rehab for condo. conversion.

. Osprey Links at Hunter's Creek - Orlando, Fl. - Business Manager of

424-unit class A institutionally owned garden-style asset in 100%

rehab due to significant destruction from the hurricanes of 2004.

. Towne Place at Hunter's Creek - Orlando, Fl - Business Manager at 515-

unit, class A privately owned garden-style asset.

. Bala Sands - Orlando, Fl. - Business Manager at 300-unit class A+

garden-style community under construction and lease-up.

. Villas at St. Johns/Lincoln at Delaney Square/Westlake Apartments -

Served as Director of Quality Control throughout construction phases

of these class A+, institutionally owned urban mid-rises in downtown

Jacksonville, Orlando and metro-Sanford, FL.

. The Preserve at Cedar River - Jacksonville, Fl - Business Manager at

464-unit class C institutionally-owned multi-family development on the

city's west side under rehab.

. Village Lakes, Savannah Grand, Fountainhead, Seville Oaks - Business

Manager/ Assistant Manager/ Leasing Professional at institutionally

owned assets in Orlando, FL.

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EDUCATION

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. Graduate of Ottawa Hills High School, Grand Rapids, MI

. Attended University of Miami, Miami, FL

. Florida Real Estate Commission - Licensed Realtor(

. CAM - Certified Apartment Manager through the NAA

. Gold Coast School - Licensed Community Association Manager candidate

. Certified through training in risk management, fair housing,

harassment, resident retention, AMSI, YARDI, SKYLINE, One Site,

Appfolio, OSHA standards, Word, Excel, Outlook, Mold/Asbestos/Lead

certified

. Participation in Florida Apartment Association and Apartment

Association of Greater Orlando meetings, seminars and conferences.

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PROFESSIONAL ACHIEVEMENTS, RECOGNITION AND AFFILIATIONS

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. Earned Lincoln Property Company Gold Medallion award, the highest

award given to an employee, for service and performance.

. Earned Lincoln Property Company Leasing Consultant of the Year,

Assistant Manager of the Year award, Best On-Site Shop, Best Phone

Shop, Behind the Scenes annual award, Certified Training Associate,

due-diligence and take-over team member.

. Team leader of AAGO's 2007 Gold Key "Condominium Conversion of the

Year" at Lincoln Property Company-managed community.

. Team Leader of 2006 "Property of the Year" team at Lincoln Property

Company-managed community that secured leasing, occupancy and

financial goals ahead of lease-up pro-forma established by

institutional client owner.

. Pledge Center Coordinator for Muscular Dystrophy Association in

Orlando

. LIHTC experience.

. HOA Vice President for 500+ unit single-family residential community

in Kissimmee, FL.

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