****SW **ST APT * MIRAMAR, FLORIDA *****
954-***-**** ***************@*****.***
SHANELLE DOUGLAS
O BJECTIVE
Seeking a career with capacity to elevate; assisting the community and connecting shareholders while simultaneously,providing excellent customer
service within business and finances.
S UMMARY OF QUALIFICA TIONS
Technical Summary: Hardware Intel-based PC’s,HP3000, Lexmark X63 Epson-Stylus,440
PC/DOS, 3.1,Win95,Windows
NT, Windows 2k,Lotus Notes 1-2-3,Word
Outlook Computer proficiencies Office procedures such as answering multi-lined phone systems, taking dictation (include speed transcription, typing
(include speed), 10-key, etc. Any skill that's industry-specific Hardware Intel-based PC's,HP3000, Lexmark X63
W ORK OF EXPERIENCE
Miramar Youth Enrichment Center 06/2009 to 08/2009
Counselor
Duties:
Counseled youth during the daily activities while supervising projects planned
For the day. Responsible for encouraging self-sufficiency within ventures and
Providing feedback of completed activities.
Dominos Pizza
Customer Services Representative 12/2006 04/2011
Duties:
References Upon Request
Duties:
Provided customer service via taking orders and ensuring customer satisfaction. Maintaining cleanliness or workstation, check and balance of cash
drawer at the end of shift
Winn Dixie Supermarket
Bagger
Duties:
Provide check out to customer services purchasing groceries rendering with impeccable customer service. Maintain cleanliness of workstation and
check = and balanced of inventory at the end of shift
Experience
YMCA 10/2009 06/2010
Counselor
Duties:
Counseled youth during the daily activities while supervising projects planned
For the day. Responsible for encouraging self-sufficiency within ventures and
providing feedback of completed activities
Structured Asset Funding/123lumpsum
Telemarketing
Duties: Making heavy out-bounds calls to client in regard to their structured settlement payments
E DUCATION
Miramar Senior High School Diploma
Miramar, Florida