Project Manager Management

Joyce Y. Moultry, CRM

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* * ****** ** ( Washington, DC 20001 ( 202-***-**** (

************@*****.***

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Profile

Certified Records Manager with 18 years of records management and project

management experience in government and private industry. Fully

knowledgeable in corporate governance, program oversight, architecting ECM

solutions, developing enterprise-wide records management policies, and

implementing electronic records management systems.

Experience

HAZMZED, Lanham, MD

Program Manager, April 2012 - current

. Reporting to executive vice president, assumed responsibility for all

activities and functions in records management

. Served as company's subject matter expert in records management and

enterprise content management (ECM)

. Worked with senior executives in developing strategic plan to

determine direction of Records Management business area

. Performed business development, engaged clients to understand entire

customer environment and decision-making process, influence

requirements, and drive enterprise solutions

. Guided and led project teams to successful delivery of ECM solutions

that included planning services (enterprise, infrastructure, and

transition), implementation services (solution analysis and design,

product implementation, and solution deployment), maintenance services

(system management, health checks, system administration, and

conversion), and training services

. Wrote HP Total Records and Information Management (TRIM) system

standard operating procedures (SOP) and governance plan for client at

Department of Homeland Security to support Certification and

Authorization (C&A) process that requires implementation of

appropriate security controls for use of information systems

. Worked with senior management on planning SharePoint and TRIM

integration project for client at Department of Homeland Security

. Prepared Request for Proposals (RFP) and Rough Order of Magnitudes

(ROM), performed cost analysis, and completed subcontract agreements

. Assisted contracting office in acquisition planning, refining

requirements, contract management, and strategies

. Created presentations and wrote briefings for senior executives and

clients

KGS, Fairfax, VA

Senior Consultant/Project Lead, March 2010 - April 2012

. Served as subject matter expert and provided consulting services

focused on records management, electronic records, system conversion,

process improvement, corporate governance, and audit readiness

. Executed project management to ensure deadlines were met, reviewed and

responded to Statement of Work (SOW), developed integrated project

plan, created project schedules, tracked tasks, and updated

stakeholders through written reports and oral presentations

. Performed business analysis, mapped workflows, and worked with Lean

Six Sigma team on process improvements for greater efficiencies in

business units

. Directed analyses of records management processes, wrote technical

evaluation reports, and developed a Plan of Action and Milestones

(POA&M) to eliminate weaknesses

. Provided technical assistance on developing records management

policies and procedures, managing electronic records, cleaning up

share drives, developing retention schedules, creating file plans,

capturing appropriate metadata, and developing naming conventions

. Developed governance plan for SharePoint to describe roles,

responsibilities, and rules applied to both the back end and front end

to ensure that content quality is maintained for the life of the

solution

. Worked with System Conversion team on data conversion and integrating

records management processes into new SAP system

. Advised Stewart Committee on preparing for audit readiness by

selecting internal controls and implementing process improvements for

safeguarding records in information systems

Tech USA, Millersville, MD

Senior Consultant/Project Manager, November 2005 - January 2010

. Led cross-functional team in implementing electronic records

management system (ERMS)

. Performed project management to ensure deadlines were met, developed

integrated project plan, created project schedules, tracked tasks, and

updated stakeholders through written reports and oral presentations

. Served as subject matter expert and advisor to Legal, IT, business

units, and Records Management Committee

. Conducted business analysis and requirements gathering for new ERMS

. Created functional requirements document

. Updated retention schedules, created classification schemes, and

developed file plans

. Worked with Records Management Committee to build records management

infrastructure

. Worked with Legal and IT to develop records management policies

. Collaborated with business units in designing ERMS solution

. Collaborated with Records Management Committee on vendor selection

. Partnered with business units and IT to rollout system and manage

change

MCI, Ashburn, VA

Corporate Records Manager, July 2003 - September 2005

. Directed Records Management Department servicing over 65,000 employees

. Performed project management, prioritized tasks, developed project

plans, managed budget, and directed staff

. Evaluated and implemented records management solutions with strategic

direction

. Updated company's retention schedules

. Worked with senior management in Legal and IT to develop enterprise

records management polices, including legal hold procedures

. Worked with Finance and IT to ensure proper IT controls, SOX

compliance, and good corporate governance

. Performed records management compliance audits

. Supported Internal Auditing with SOX audits

. Assessed information systems for records preservation capabilities

. Partnered with senior management in appraising data in legacy systems

. Partnered with Disaster Recovery Team to develop Vital Records and

Business Continuity Program

. Managed and negotiated off-site storage contracts

Environmental Protection Agency (EPA)

Records Management Consultant/Project Manager, January 2001 - June 2003

. Performed gap analysis, wrote gap analysis report, and developed a

Plan of Action and Milestones (POA&M) for completing tasks that were

needed to bring Records Management Program into compliance with

Federal Regulations

. Developed and delivered training on controlling the use, maintenance,

storage, and disposition of agency records in accordance with NARA

policy and regulations

. Performed records inventories and appraisals to determine the

disposition of EPA compliance records

. Organized department-wide clean-up day and retired inactive records to

the Federal Records Center (FRC)

. Acted as records liaison between NARA and Program Management Office

(PMO)

. Developed and maintained web portal for PMO

. Performed project management, created project schedules, and tracked

budget

. Wrote monthly project reports

Food and Drug Administration (FDA)

Document Control Supervisor, September 1994 - December 2000

. Supervised, coached, and counseled staff of 20 employees on document

control procedures for supporting FDA in regulating medical devices to

ensure their safety and effectiveness

. Increased team efficiency by mapping document flow and optimizing it

without compromising the availability of information at the right

place and the right time

. Wrote detailed SOP that explained document control policies and

processes to ensure better compliance and avoid ambiguity

. Designed, relocated, and operated document center which centralized

research and compliance information submitted by companies looking to

take medical devices to market

. Managed document scanning to capture hard-copy records and convert

them to electronic images that were stored and made accessible for

reference in TRIM system

. Retired physical records to FRC according to NARA-approved records

retention schedules

. Wrote weekly reports for senior management

Education

Howard University, Washington DC

BA Degree in Philosophy & Business, May 1994

Certifications

Certified Records Manager

Professional Project Management (PMP) Candidate

Memberships

Institute of Certified Records Managers

ARMA International

Project Management Institute

Software Experience

. HP Total Records and Information Management (TRIM)

. SharePoint

. Microsoft Project Manager

. Zylab Records Management Software

. Zasio Records Management Software

. LexisNexis

. Microsoft Office

. Java

. C++

. Oracle

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