Customer Service Sales

SHALANDRA PEETS

*** ****** ****** **** ** . Brooklyn, NY 11221 . 917-***-****

. *********.*****@*****.***

Profile

Pharmaceutical Sales Professional with a track record of success launching

new products and driving sales of existing products within Primary Care and

Specialty. Extensive experience in positions of increasing responsibility

in sales and customer service. Balance professional attitude, strong work

ethic, outstanding skills and pride in professional excellence. Excel at

analyzing business needs to optimize revenue. A persuasive communicator

with solid business analytical skills.

Professional Experience

EISAI INC., Gastroenterology Division, Garden City, NY

2012- Present

Medical Sales Specialist

. Promoted Aciphex for gastro esophageal reflux disease state to

Gastroenterologists, Ear, Nose and Throat and Primary care practitioners

in the Long Island/Queens area

. Promoted Aricept to Neurologist and Psychiatrists in the Long

Island/Queens area

. Focused on maintaining Aciphex and Aricept sales through medically

relevant discussions with all health care providers.

NOVARTIS PHARMACEUTICALS, Cardiovascular Division, Brooklyn, NY 2008-

2012

Sales Consultant

Influenced Physician's prescribing habits through product presentations

for Diovan, Exforge, Tekturna, Valturna, which include features, benefits,

dosage, indications, as well as usage of key 3rd party proof sources

(reprints), competitive selling and fair and balance. Focused on key

interactions with specialists such as Cardiologist, Nephrologists, and

Endocrinologists. Focused on multiple disease states such as Hypertension

and Diabetes. Collaborated with representatives across the region on

several successful initiatives. Scheduled monthly pod meetings to discuss

all product update and customer interactions. Organized conference calls

to update pod on all pertinent information. Coordinated programs for the

Haitian Physician Coalition. Developed specialist speakers as advocates

for multiple disease states which included Hypertension and Diabetes.

. Launched new Aliskiren brands Valturna, Tekamlo and Amturnide in 2010

. Increased ranking from 771/850 to 593/804 in 2011

. Awarded 2009-2010 Primary Care Business Unit Award- Ranked 112/492

. Assisted in a 5% market share increase for Exforge, Exforge HCT

. Achieved sales ranking increase from 24/140 in May 2008 to 2/140 in

September 2009 for Exforge in the operating unit.

. 2008-2009 President's Club Award winner -Top Ranked 5 of 120 in the

region.

. 2008-2009 District of the Year Award winner - #1 Ranked in the operating

unit.

. Chosen as the sole representative for Exforge from 2009-2012

. Selected as the quarterback for the Brooklyn North team in 2009

. Managed programs that focused on Hypertension in the Black community

. Led presentations on Exforge and Exforge during the District Planning

Meetings

. Selected as the Data Analysis expert for the pod

. Facilitated Novartis' "Women in Hypertension" program for The Brooklyn

Preferred Health Partner centers.

ENTERPRISE HOLDINGS, Brooklyn, NY 2007-2008

Management Sales Trainee

. Consistently ranked in the top 5% out of 80 Top Performer Club Winners

for 4 consecutive months

. Provided excellent customer service to both internal and external

customers

. Assisted branch with achieving 10% fleet growth in 2007 over 2006

. Recognized for achieving ESQI (Enterprise Service Quality Index) of 80

with corporation average at 77

Education

Gettysburg College - B.A. in Sociology May 2007

Additional Information

Marketing Committee Chair, Sigma Gamma Rho Sorority, Inc.

2005- Present

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