Sarah Maud Sullivan
**************@*****.*** Palo Alto, CA 650-***-****
Objective
Seeking a customer facing program management role where I can make a quantifiable impact to meaningful key business statistics while using my perceptive cross-functional skills and 9 years of successful project management and business analysis experience.
Education
MBA with academic Honors: Concentration in General Management 2009
University of California, Davis Graduate School of Management
B.S. Management Science with academic Honors 2003
University of California, San Diego
Hong Kong Baptist University, Study Abroad Program: Chinese Sociology
Professional Certifications: Lean Six Sigma Green Belt, Project Management classes and Medical Product Development Certification from University of California Irvine
Skills
* Analytical and strategic thinker providing tactical solutions.
* Dynamic leader enabling team members to fully participate and reach collaborative solutions in a fun environment.
* Enjoy discovering customer needs in order to delight them; strong customer interfacing skills.
* Very comfortable leading and working within multifunctional teams from IT to business to executives to the customer.
* Continuous process improvement.
Professional Experience
Consultant
Personally sourced new projects and closed contracts. Analytical project analysis followed by executive solution presentation and process improvement implementation.
Mouki Aviation - A private airplane company. Palo Alto, California 8/2012 – 1/2013
* Interim CFO developing financial statements and a profitable investment strategy.
Presto Engineering - A semiconductor services company. San Jose, California 2008, 2012
* Merger and Acquisition strategy consultant – Market and eco-system research and business case analysis for M&A opportunities lead to developing a 2 year go forward plan for the CEO to mature his company and achieve its goals.
* Co-Developed 5 year financial model for global expansion of Silicon Valley start-up.
Agilent Technologies - Electronic test and measurement products. Santa Clara, California1/2010 – 8/2010
* As WCSS RoHS Project Manager, reduced program’s financial risk by 50% ($2.3M) through metrics, root cause analysis, detailed risk mitigation plans and inventory process changes.
* Prepared Agilent Technologies’ services organization for European ‘green’ regulatory initiatives.
* Managed global team of 9, enabling and implementing effective communication and efficient solutions.
Olive Oil Source - An online olive oil products company. Santa Ynez, California 9/2009-11/2009
* Six Sigma Project: Reduced order processing cycle time from 75 minutes to 15 minutes through value stream mapping and redesign of the process flow.
* Conducted change management training and monitored for control.
* Developed Customer Relationship Management (CRM) implementation plan to allow expansion into new markets.
eCommerce Manager/ Project Manager 2/2007-9/2008
University of California San Francisco Medical School Program Management Office
* Assumed responsibility of UCSF’s PeopleSoft Supplier Enablement module development when it was 9 months behind schedule and delivered the project 3 months behind schedule.
* Lead the supplier side of the implementation of the eCommerce module, successfully enabling 75 vendors with automated catalogs, PO, invoice and EFT capabilities within the system estimating a future saving to the university of >$5M.
* Designed and deployed project scope and strategy while leading cross functional teams of 4-15 people from strategic sourcing, campus procurement, accounts payable, IT, vendors and research labs (end users).
* Managed technical testing, financial analysis, project plans, vendor relationships, contracts, and vendor catalogs.
Program Analyst III - Delta Rocket Program 3/2005-2/2007
The Boeing Company Supplier Management Huntington Beach, California
* Customer liaison for NASA and US Military: Developed NASA metric suite increasing Boeing Customer Satisfaction rating by 14%.
* Analyzed data and metrics to build conclusions and recommendations at the Directorate level to enable knowledge based decisions and risk mitigation plans.
* Improved Boeing product delivery and quality by 12% through management of the Delta Rocket Supplier Improvement Board - supporting multiple supplier programs in US, Asia and Europe.
* Developed and implemented internal Lean initiatives and executed change training.
* Employee Enablement Team Lead
Quality Analyst II 8/2003-3/2005
The Boeing Company Supplier Quality Huntington Beach, California
* Initiated and lead site Corrective Action Board (CAB) and Supplier Process Improvement Board (SPIB) resulting in 25% improvement in supplier product quality and 31% improvement in delivery in first 9 months. Worked with systems groups to capture needed data.
* Assisted two other Boeing sites with set up of improvement initiatives (CABs and SPIBs).
* Established and implemented procedures to improve department efficiency, reduce costs and save time.
* Co-developed and performed Boeing Preferred Supplier Certification Assessments.
Additional Interests
Knowledge of French and Spanish
Lived in England and Hong Kong
International Business Club, MBA Challenge for Charity, Net Impact
Organized donations for benefit event resulting in over $10,000 for the Special Olympics
Hobbies: Cycling, rock climbing, sailboat racing, international travel, acrobatics, snowboarding