Design Maintenance

B E N SC HW E I TZ ER

***********@*****.***

www.benschweitzer.org

*** ****** ****** **. ************, PA 19460

443-***-****

W OR K E XP E R I E N C E

T rue Action, an eBay I nc. Company Jan 11 - Jan 13

Associate Researcher, Usability

Worked with an experienced team of r esear chers to administer and analyze

n umer ous eye-tracking usability and user r esear ch studies for various e-

commer ce clients. Also r esponsible for hardwar e and softwa r e maintenance of

m ultiple usability labs.

R esea r ch activities:

Construction of r esear ch pr oposals, scr eener writing, moderating, qualitative

and quantitative analysis, eye-t racking analysis, live site testing, p r ototype

testing, diary studies, interviews, etc.

T echnical r esponsibil ities:

Developing and implementing solutions for various testing scenarios (in-sto r e,

i n-lab, mobile testing, gr oup interviews, etc) as well as hardwar e and softwar e

maintenance of eye-tracking and computer systems.

Clients include:

GNC, Sony, Dick ’s Sporting Goods, Maurices, dr essbarn, Levi ’s, T empur -Pedic,

MLB, T umi, Mattel, Ralph Lau r en, and others.

University of Baltimo r e Aug 09 - Jan 11

I A T User Resear ch F ellow

Managed the technical maintenance of the University of Baltimo r e’s Usability

L ab, as well as assisted with usability and user r esear ch studies.

R esponsibil ities included:

T obii eye-t racker hardwar e & softwar e maintenance

•

Scheduling and coordinating student activities in the lab

•

• Assisting with the execution and analysis of usabilit y, eye-t racking, and r emote

user r esear ch studies

• Advising and pr oviding support for student-run p r ojects

T owson U niversity May 08 - May 09

International Gr aduate Assistant for HRL and ISSO

Supervisor for up to 14 RAs. In charge of planning p r ograming and events for the

i nternational communit y, serving up to 700 students, Advisor to the International

Student Association.

T EAC H I N G E XPER I E N C E

Adjunct P r ofessor, I nformation Arts & Sciences Jan 13 -

pr esent

U niversity of Baltimor e, Baltimor e, MD

T eaching the A dvanced Inter action Design g raduate course in the IDIA master ’s

pr ogram at the University of Baltimor e.

Advanced Eye-T r acking M aster class April 2012

University of Baltimor e, Baltimor e, MD

Half-day eye-tracking r esear ch workshop to int r oduce UB graduate students to

quantitative eye-t racking r esear ch: Eye-T racking systems, r esearch design, data

gathering and quality considerations, data analysis and interp r etation.

E D UCAT IO N

University of Baltimor e, Baltimor e, MD May 09 - May 11

M.S. I nteractive Design & I nformation A r chitectu r e

T owson U niversity, T owson, MD Aug 05 – May 09

B.A. in Graphic Design

T EC H N ICA L SK I L LS

T obii Studio & Eye-T racking Systems; Morae; V ideo Captu r e; Adobe Cr eative

Suite; MS Office; Windows; And r oid; OS X; iOS; HTML; CSS; Javascript; VNC;

Camtasia; Axure;

E X P ER T I S E

Information A r chitectu r e; Usability T esting; Heuristic Reviews; User Experience

T esting; HCI Design; User Experience Design; Remote T esting; Survey Design

and Administration; Qualitative and Quantitative Analysis; Graphic Design;

W i r eframing; Pr ototype T esting;

P OR T F O L I O

http://www.benschweitzer.org

L A N G U AG ES

English, German, F r ench, Luxembourgish

R E F E R E N C ES

Available Upon Request

Contact this candidate