Customer Service Representative
Resume:
Torre Deal
**** ********** ***, *********, ** ***60
ab82ox@r.postjobfree.com
Objective . To utilize my twelve-years of experience in the wireless
industry and increasing roles of responsibility that will
lead me to the next level.
Profile Demonstrated competency in Windows based environment.
Keyboarding proficiency.
Goal-oriented individual with strong leadership capabilities.
Organized, highly motivated, and detail-directed problem
solver.
Strong verbal and written communication skills.
Education A.A.S., Electronic Engineering Technology, ITT Technical
Institute
Management/Supervision
Trained, supervised and evaluated staff, coached improvement
management skills.
Managed and developed over 40 technicians into goal-oriented,
cohesive group.
Successfully refined and implemented new projects.
Have experience in all aspects of the wireless industry.
Employment Supply Chain Analyst, New Breed Logistics, Fort 2010-present
Worth
Gathers and interprets relevant data (costs,
productivity, demand patterns, etc.)
Investigate problems, find root causes, and
develop solutions 2008-2010
Production Supervisor, New Breed Logistics,
Fort Worth
Ensure production and quality goals are meet in 2006-2008
the Refurb Department
Implement procedures that increase efficiency
while also reducing cost
Production Manager, Touchstone Wireless, Fort
Worth
Started and developed the Asset Management
Department
The program is run at 4 different company sites.
The profits from this program reflect directly
to the bottom line of each sites monthly budget.
Since the inception of the program there has
never been a month when this program has lost
money.
Production Supervisor, Asurion, Smyrna, TN 2004-2006
Ensure the work environment is grounded on truth
and fairness.
Maintain discipline through employee adherence
to policies and procedures.
Lead, Asurion, Smyrna, TN 2002-2004
Helped the Supervisor train and develop
Assistant Technicians.
Assistant Technician, Asurion, Smyrna, TN 2002-2002
Troubleshoot and repair wireless handsets using
a variety of test equipment.
Customer Service Representative, Asurion, 2000-2002
Smyrna, TN
Provide customer satisfaction through effective
and timely resolution of a variety of customer
inquiries.
Torre Deal
2024 Moline Drive
Haltom City, TX 76117
ab82ox@r.postjobfree.com
References:
James Deal Jr.
Domtar
1116 Drumcastle Ave
Kingsport, TN 37660
James Deal III
Domtar
1116 Drumcastle Ave
Kingsport, TN 37660
Selina Streater-Hall
Domtar
1017 Morrell Ct
Kingsport, TN 37664
Ron Kincaid
Domtar
1017 Morrell Ct
Kingsport, TN 37664
Contact this candidate