Customer Service Manager

Name: Luis Valdez

** years in the AFI (Federal Investigations Agency in Mexico) where I had the position of intern

investigations agent, where I developed different modes of investigations and methods.

*I also have a carrier on law school and criminal justice in Mexico at the University of UANL

(UNIVERSIDAD AUTONOMA DE NUEVO LEON), This was one of the first requirements that I had to

have to apply for the carrier that I just mentioned.

During those 2 years I learned the different kind s of methods of investigations such as:

-POLICE ETHICS.

-LEGISLATION.

-HUMAN RIGHTS.

-INFORMATICA.

-OPERATIONAL RESEARCH.

-TACTYCAL ANALISYS.

-INTERVENTION.

*BIOMETRIC IDENTIFICATION:

this is probably one of the most important ones that we could apply in our work and in anywhere

thru this kind we can go and research between plenty of different ways such as:

*Fingerprint Identifications

*Iris

*Hand veins

*Gait

*Voice

*Signature

*Thermography of the face

I also worked as security supervisor fot the kickapoo lucky eagle casino for 1 year,after that a

better opportunity came up and move to my current job.

I currently work as the intelligence officer for maverick county detention center in eagle pass

Texas I’m encharged of preventing issues and to have preventing plans for incidents I monitor any

movement that is done in the facility on staff and on the offenders .

-I also monitor calls

-mail outgoing and incoming.

-visitors

-between others.

-I also have experience of 2 years of customer service for sprint customer service as

account manager .

-I also have computer skills

-bilingual 100%

THANKS DISMISSAL WITHOUT ADRESSING IT AND HOPE MY EXPERIENCE CAN BRING

SOMETHING TO DO BETTER AND OFF COURSE TO THE COMPANY…

G.I. L. VALDEZ

Gang intelligence

My contact number is

830-***-**** cel phone.

830-***-**** work phone

*******@********.***

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