Customer Service Medical Assistant

Patronia Cotton

Cashier Retail

**** *.*. *** ** - Miami Gardens, FL 33055

***************@**********.*** - 786-***-****

I am a great worker when it comes to providing great Customer Service. 4 years of working within this field really excites

me. I believe great Customer service means great service to the Company.

*Solid computer skills

*Account maintenance, problem solving and trouble shooting, Sales, Staff, support in planning, implementing proactive

procedures and systems to avoid problems.

*Excellent working knowledge of Microsoft Office, multi- line phone systems.

*Ability to train operates cash Register

*A great team player acknowledgement as a total quality care customer Service Professional.

Work Experience

Cashier

Dunkin Donuts - Miami Gardens, FL

April 2012-Present

I, provide great Customer Service. I work under high volumes of Customers. I am also the key holder I count all the

registers and I also put in store orders for supplies. I, provide great Customer Service making sure all products are

fresh. Stock the store. Clean and sanitize the store and all work stations.

Assistant Manager / Medical Assistant

Continental Services Group - Miami, FL

May 2009 to July 2011

*Check in and discharge patients

*Answer high call volumes

*check vitals

*collect Specimen

*Collect Blood samples

*Check hemoglobin

*Fill out lab forms

*Check off delivery forms

*Assist dr. with patients

*Protect patient’s and privacy

*Fax, Copy, and Print forms

Patient Transporter

Baylor Hospital - Dallas, TX

March 2006 to December 2008

*Provides great Patient care.

*Protect patient Rights and privacy

*Transport patients, to and from different sections of the hospital

* Clean stretchers and wheel chairs sanitizing work areas.

Education

Nursing / Medical Assistant

ATI College of Health - Miami, FL

2012 to 2013

High School Diploma

Bayshore High School - Bradenton, FL

2003 to 2005

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