Sales Engineer

HEATHER E. ROGERS ***-

***-****

**** ***** ********** ****** *********, CO 80120

**************@*****.***

SALES ENGINEER & PROGRAM MANAGER

Manager / Motivator Start-Up Organizations Program &

Project Management

P&L Accountability Customer Relationships Business

Development

Account Development Productivity Improvement Strategic Sales

Planning

An ambitious and optimistic business executive with proven abilities in

customer relation management, business development, strategic planning,

managing projects, improving efficiency of operations, and team building.

Able to identify areas of strength and weakness and implement policies,

standards, changes in operation, and systems that optimize productivity and

bottom line. Demonstrated ability to motivate staff to maximum

productivity and control costs through the most effective uses of manpower

and available resources.

Multimillion-dollar sale increases and turnaround success in challenging

settings and capacity restrictions.

Drove results from $100,000 to $2.2M per month, expanding sales from one

customer to seven customers across the country.

Improved customer satisfaction results, using effective satisfaction

initiatives and solutions and developing positive relationships across the

board.

Influenced and motivated growing business personnel, developing stable work

environment and initiating employee programs to assist success.

PROFESSIONAL EXPERIENCE

Aluwind, Inc., Castle Rock, Colorado

June 2010 - April 2012

Sales Engineer / Vice President of Sales and Operations

Directed all sales, production operations, and supply chain initiatives for

this newly established manufacturing facility in the United States. Sales

responsibilities included acquiring new customer, contract negotiation,

continued customer support, and strategic partnership development. Supply

chain responsibilities included logistics, and procurement of raw

materials, parts, equipment and services. Led a multi-disciplined staff of

40+ direct report employees with a targeted $18 million annual revenue.

Report to the CEO residing in Denmark.

Experienced in both strategic planning and tactical management that led to

an increase in both profitability and market penetration, achieving monthly

sales revenue 4 months ahead of targets.

Reduced costs 15% over past year through reduction of overtime, temporary

labor, with no associated loss of productivity in production.

Achieved ISO 9000 certification.

Analyzed and led the usage of ERP system (SAP) for costing, production

planning, capacity management, production orders, and forecasting

activities.

Sperry & Rice, Brookville, Indiana

January 2008 - August 2009

Regional Sales Manager

Successful in maintaining relationships with key customer accounts,

specifically in the industrial and appliance industries, while developing

relationships with new customers in the heavy truck and bus industry to

provide specialized industrial rubber extrusion parts.

Achieved quarterly targets of $12M and growing customer base 8% during

slowing economy.

Provided design, development, and sales support for current programs.

Streamlined cost estimating process by developing a new quotation process.

REHAU Inc., Farmington Hills, Michigan

2004 - 2007

Sales Engineer

Established new and developed existing customer relationships for current

business opportunities.

New business development activity resulted in over $15M in revenues from

new client accounts.

Effective management of existing accounts resulted in over $50MM in

additional revenues from current customers.

Worked with customers to understand technical specifications and

application requirements to develop initial design that included raw

materials, manufacturing processes, and purchased components.

Developed designs, process flow diagrams, budgets, and technical

assumptions for sealing business unit.

Collaboratively prepared hundreds of quotations and reviewed them

meticulously to ensure accuracy and completeness for timely submission.

Led cross-functional teams acting as a project manager for newly awarded

programs.

Researched and benchmarked new technology and evaluated feasibility of

implementation.

TG North America Inc., Troy, Michigan

2001 - 2004

Program Engineer

Managed extruded rubber weatherstrip programs for various automotive

customers.

Developed current and potential business as lead engineer and customer

liaison.

Provided technical and management support through design and build phases

of programs.

Directed design engineers to develop proposals and designs throughout the

life of the programs.

Prepared pertinent customer required documentation for program development

and program launch activities using various software tools, including but

not limited to: DFMEAs, DVP&Rs, Drawings, Timing Schedules, WERS,

Containment Plans, FEA, and Engineering Changes.

Coordinated with the manufacturing facility during build events.

Researched and benchmarked products to develop continuous improvement for

current and future programs.

McKechnie Vehicle Components, Troy, Michigan

1999 - 2001

Program Manager

Managed injection molded wheel trim programs for various customers.

Developed designs while working with customers and internal cross-

functional teams for plastic and metal products.

Selected appropriate materials for plastic components.

Followed 5-Phase Planning for all implemented programs.

Coordinated with Tooling and Design engineers to incorporate new programs

and engineering changes

EDUCATION

2002 - 2005 Masters of Business Administration, Oakland University, Auburn

Hills, MI

1994 - 1999 Bachelor of Science in Mechanical Engineering, Kettering

University, Flint, MI

SKILLS

Operating Systems - Windows, Mac OSX

Software - SAP, Microsoft Office, MS Word, MS Access, MS Excel, MS Project,

Internet Explorer, Outlook, PowerPoint, Adobe Photoshop, Adobe Lightroom,

Adobe Illustrator, AutoCAD

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