Barbara A. Perone
Experienced Technical Writer skilled in creating content for IT
Documentation groups
QUALIFICATIONS SUMMARY
. Able to break down complex information and transform it into clear,
easily readable material
. Able to write accurately under deadline pressure
. Superior communicating, writing, editing, proofreading, and
interviewing skills
. Helped convert hundreds of technical paper documents to online format
for a world-renowned, financial information provider
. Experienced Reporter, specializing in local news, feature stories
. Hundreds of articles published in central New Jersey newspapers
. Thorough knowledge of Associated Press (AP) Stylebook
. Aptitude to learn new software
KEY WORDS
Technical Writer, Procedures Writer, Community News Writer, Writer,
Reporter, Staff Writer, Journalist, Fact Checker, Communications,
Newspapers, Publications, Consultant
PROFESSIONAL EXPERIENCE
Wegman's Food Markets, Inc. 2003 -2012
Demonstration Coordinator
Cooked & served food for customers to sample. Gave consumers product
samples and coupons. Wrote weekly Activity Reports for manufacturers. Used
company Shopper's Club card to charge demonstration products to
corporation.
Highlights
. Took initiative to write the first job aid in company history to describe
a Demonstration Coordinator's duties. Wrote, first-ever, separate, pull-
out job aid for temporary product demonstrators.
. Through numerous product demonstrations in 2007, helped the Bridgewater
store break a one-day sales record of nearly $800,000 in total sales.
New Jersey Local News Service 2009-2010
Community News Writer
Wrote news briefs, conducted telephone interviews, uploaded photos, and
wrote photo captions for NJ-LNS, part of The Star-Ledger. Worked part-time
while employed full-time at the job above.
Highlights
. Used tight writing techniques to provide local news for Star-Ledger
readers in: Essex, Hunterdon, Middlesex, Morris, Somerset and Union
counties.
. Wrote a short, feature article about a Navy seaman who survived the D-Day
invasion and received an award from the French government for protecting
that country.
Barbara A. Perone
PROFESSIONAL EXPERIENCE
Dow Jones & Co., Inc. 1990 -2001
Technical Writer
Helped Web Master maintain an intranet web site. Interviewed Project
Managers, Supervisors, Programmer/Analysts, Developers, Subject Matter
Experts (SMEs), Computer/Network Operators and Users throughout each
writing project. Wrote, edited, tested & published online documents.
Escalation list Database Administrator.
Highlights
. When the interactive edition of The Wall Street Journal went online for
the first time, wrote the procedures guide for Computer Operators to help
them keep the system up & running efficiently.
. Wrote procedures guide for 'The Zipper,' an electronic stock quote ticker
that appears above Times Square, to help Computer Operators keep the
service up & running, with minimal downtime, and seamlessly switch to
different back up systems, when necessary.
. Wrote first departmental standards and procedures guide to help
Managers/Programmers move new products into production.
. Wrote first reference user guide for a system that tracked the company's
inventory.
American Telephone & Telegraph, (AT&T) Co. 1987-1989
Technical Writer/Consultant
Wrote & edited technical manuals. Created flowcharts. Interviewed Project
Managers, Developers, and Programmer/Systems Analysts for each writing
project. Handled all document change requests. Coordinated internal
document distribution.
Highlights
. Prepared technical documentation that helped a team of Developers
successfully move, for the first time in company history, over one million
residential telephone customer accounts from an obsolete billing system to
a new, more sophisticated system.
AWARDS
Equity Achievement Award, from The College of New Jersey 2003
& The New Jersey Department of Education
Meritorious Reporting Award, from The New Jersey Press Association (NJPA)
1984
& The American Planning Association (APA)
COMPUTER SKILLS
Internet, E-Mail, JazBox, HTML Transit, Microsoft Word 2007, Excel 2007,
Outlook, MacWrite II, MacDraw II, Professional Write, Word Perfect, Word
Star
EDUCATION
The College of New Jersey, Bachelor of Arts (B.A.) degree in English,
Liberal Arts, Media & Communication minor
Made Dean's List, last semester