Manager Management

SUZIE SYLVAIN

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*** * ******, *** ** Email: *************@***.***

Jersey City, NJ 07302 Cell: 646-***-****

SKILL SUMMARY

Reliable, efficient and self-motivated administrative professional with over six years of experience in

program and office management for national and international non-profits. Experienced with

maintaining project scope, schedules and budget. Multi-tasker and very productive under fast-paced

and high-pressure environments. Skilled at seamless integration of external legal, accounting and

other services into core operations.

OBJECTIVE

An administrative and/or program management position for non-profit requiring strong organizational,

planning skills that provide support to management.

PROFESSIONAL EXPERIENCE

Yéle Haiti, New York, New York

Administration & Program Manager~ 2008-2012

Senior management team member responsible for overseeing administrative operations in the head

office and act as liaison with office abroad. Ensured effective communication of financial and

operational data to management, auditor, accountant, bookkeeper,counsel and staff members.

Coordinated high level conference calls, board and management meetings. Special events and travel

arrangements for top management and staff. Organized and filled financial records. Processed and

tracked invoices and purchased orders. Managed payroll and timesheets. Purchased office supplies,

services and equipments. Established E-mail response system for general public inquiries.

Maintained donor database. Monitored monetary online donation. Executed direct mail, newsletter

and social media network. Reviewed client’s website to increase organization’s exposure to readers

by monitoring, liaising and working closely with designated web marketing companies. Assisted in

production of public service announcements for website and fundraising event to build and maintain

brand awareness and donor support. Introduced text donation system able to generate over millions of

dollars for relief program related activities. Developed a college and university outreach program to

increase youth participation in the U.S and in Canada to generate monetary support and awareness

about organization’s programs.

Orsa Consultants, New York, New York

Consultant for Non-profits & Program Manager ~ 2006- 2008

Assisted in creating several non-profit organizations and providing brand development advice to

existing organizations. Provided support for corporations that were developing cause related

marketing strategies. Particular focus on development and implementation of media strategies,

collateral materials and websites for clients. Provided assistance in creation of press releases, media

clips and managed, planned and supervised events to promote the various programs of non-

governmental organizations. Monitored schedules and distribution of grants to non-governmental

organizations and collected reports of progress and overall financial performance of the organization’s

programs.

EDUCATION

Hautes Etudes Commerciales de Montreal, Montreal, Quebec ~ 2006

Studied project management

University of Montreal, Montreal, Quebec ~ 2005

Certificate in advertising

COMPUTER SKILLS & LANGUAGE:

Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)

Fluent speaking and writing in French and English. (References available upon request.)

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