Customer Service Data Entry

Location:

Posted:

December 30, 2012

Laporsha Q. Taylor

Pompano Beach, FL 33064 Cell: 954-***-****

Emu

Dedicated customer service rep/data entry clerk with 4 years of experience; in a small family orient

call center that handling the basic needs of the customer

Patient Care Technician; Taking care disabled clients making sure their daily needs are met

Dietary Aide; Delivering hot nutritionist meals to fulfill the patients’ needs and demands

Areas of Expertise

Customer Service Rep/Data Entry Micro word/Excel (45wpm) Vital Signs

Multi-Tasked Call Center Order Fulfillment

Inbound/Outbound Calls phlebotomy Specimen Collection

Professional Experience

01/10 Present

Ann Stork Center Inc. Fort Lauderdale, FL 33317

Patient Care Technician, 01/10 Present

Assisting individuals with intellectual and physical disabilities with their daily living skills.

Medication Administration

Light cooking/cleaning

Transporter

Vital Signs

01/11 12/11

Boca Raton Regional Hospital Boca Raton, FL 33468

Dietary Aide, 01/11 12/11

Delivering nutritionist meals to patient’s bedside according to their diet plan that the doctor

has order for them to follow.

Receive several bright star awards for accurate speed for the time employed

Making trays and delivering meals in a timely manner

Calling patients rooms confirming orders

Delivering additional items that the patients may need

American Document-Fort Lauderdale, FL 33301 06/05-

10/09

Customer Service Rep/Data Entry, 06/05-10/09

Taking customers’ orders over the phone

Scanning documents

Verifying/Scheduling appointments

Filing paperwork and documentation

Education and Training

Dillard High School Fort Lauderdale, FL 08/01 06/05

High School Diploma

REFERENCE AVAILABLE UPON REQUEST