Project Manager Management

Robert David Blanc, M.B.A.

**** ********** ****** **, ******, Ohio 44714

Phone 330-***-**** - Email ************@*****.*** - LinkedIn webpage

www.linkedin.com/in/RDBlanc

Functional Summary & Achievements

Ability to move extremely difficult / complex projects forward: Reputation for moving

fledgling, difficult, and complex projects through completion. Spearheaded the

Comprehensive Pain Management Services Program from design through full implementation

within 1 year, fully meeting all legal/regulatory requirements and strategic planning

initiatives - The project floundered for nearly 2 years prior to leading the project

(Kaiser Permanente). Created effective, sustainable Policies and Procedures Program

fully meeting regulatory and accreditation requirements - Prior to leading the

project, other programs had not succeeded and were not sustainable (AultCare

Corporation). Built highly effective Business Continuity Program from design through

full implementation, which fully meets regulatory requirements and business continuity

and disaster recovery best practices - Prior to leading the project, disaster recovery

efforts did not fully meet regulatory requirements or best practices (AultCare

Corporation). Effective leadership managing complex projects spanning over 10 years.

Industries served: Insurance, Health Plans, Hospitals, Civil Aviation Security,

Emergency Management, Government, and Retail.

Highly Organized Leader: Over Twenty years leadership experience in both the public

and private sectors. Provided effective leadership to staffs in excess of 100

employees. Successfully managed ten sites spanning Northeastern Ohio. Currently the

Regional Strategic Project Manager responsible for providing leadership to executive

management and staff in completing complex regional projects in pursuit of promoting

the strategic planning goals and objectives.

Areas of Expertise

Project Management; Process Improvement; Operations Management; Document Management;

Statistical Analysis; Business Analytics; Financial Analysis; Quantitative /

Qualitative Analysis; Operational Analysis; Operational / Financial Internal Auditing;

Sarbanes Oxley (SOX); Model Audit Rule (MAR); Control Objectives for Information and

Related Technology (COBIT); Staff Planning / Scheduling; Lean Six Sigma; Regulatory

Compliance; Systems Administration; System Security; Risk Management; Risk Analysis;

Business Continuity Planning / Disaster Recovery Planning / Emergency Management

Education & Credentials

M.B.A., Executive Management

Ashland University, Massillon, Ohio

B.A., Criminal Justice Studies, Second Major: Sociology; Minor: Psychology

Kent State University, Kent, Ohio

Training and Development Courses

Advanced Skills for Managing Projects, Kent State University; Lean for Healthcare

(Lean Six Sigma principles), BMGI; In process of Lean Six Sigma Green Belt Training /

Certification, American Society for Quality; Your Role in Organizational Quality, Kent

State University; Emergency Response Training (OSHA, HAZMAT, DOT regulations),

University of Findlay; Manager / Supervisor Training Programs, U.S. Department of

Homeland Security, Transportation Security Administration; Personnel Law for Managers,

Fred Pryor Seminars; Health Insurance Training Courses; Numerous other company

sponsored training programs

Memberships & Affiliations

Society for Industrial Leaders; Adopt-A-Family Volunteer / Contributor; Guidepoint

Global Advisor; Junior Achievement Volunteer Teacher; Ohio Healthcare Investigators

Organization; Ashland University Alumni Association; Kent State Alumni Association;

United Way Caring Club Member

Professional Experience

Kaiser Permanente, Cleveland, Ohio: 2011 - Present

Non-profit national organization providing healthcare services including

Kaiser Permanente Medical Group, a top ranked and award winning healthcare

provider, and Kaiser Foundation Health Plan, a top ranked insurer

providing award winning healthcare plans.

Regional Strategic Project Manager

Provide leadership to executive management and operational staff,

overseeing complex project activities to promote the goals and objectives

of the strategic plan.

Spearhead regional projects relating to the development and operations of

the highest regional level Quality, Service and Resource Stewardship

executive committee, overseeing 30+ subcommittees' work. Responsible for

coordinating Utilization Management metrics collection and conducting deep

dive analyses with goal of establishing corrective action plans in order

to achieve strategic planning targets.

Provide leadership to a project team of clinical professionals and

administrative staff to successfully develop through full implementation

the new Comprehensive Pain Management Services Program while meeting all

regulatory/legal requirements and strategic goals and objectives. Program

provides:

Multi-disciplinary approach to managing pain patients.

Monitoring pain patients on high risk narcotics, which includes data

analyses for determining program efficacy.

Monitoring primary care clinician charting requirements to ensure

compliance with Ohio Administrative Code and other legal requirements.

Aultman Health Foundation, Canton, Ohio: 2004 - 2011 and 1995 - 1999

Non-profit foundation providing healthcare services including Aultman

Hospital, a top ranked and award winning healthcare provider, and AultCare

Corporation, a top ranked insurer providing award winning healthcare

plans.

Project Specialist / Business Continuity Planning Manager, Provider

Relations & BCP (AultCare Corporation): 2009 - 2011 / Area realigned

under Finance Department in 2011

Developed the Model Audit Rule Project for insurance companies generating

$500 million in revenue per year - Worked with all departments with

significant impact on financials - Strengthened financial control

framework, in accordance with Sarbanes-Oxley and COBIT principles.

Worked directly with all levels of leadership in building a strong

financial control framework.

Conducted internal procedural audits across all functional units.

Conducted risk analyses, identified financial controls, developed

remediation plans to strengthen control framework, developed supporting

documentation, coordinating with all departmental units' staff.

Facilitated complex projects for the entire corporation.

Provided policies and procedures guidance and expertise to management and

staff.

Provided leadership to executive management, midlevel managers and

operational staff, overseeing contingency planning and disaster recovery

activities, consistently meeting regulatory and accreditation

requirements.

Provided system administration for the Resource Information Management

System (claims processing system from Trizetto) and for the Policy &

Procedure Manager system (PolicyTech).

Coordinated a number of IT projects, liaising between IT management/staff

and the operational units.

Coordinated software upgrade projects (TrackIt! Software) through all

project phases, deploying new asset monitoring features to track

hardware and software assets throughout the organization (across 4

site locations).

Coordinated IT initiatives to meet the Model Audit Rule regulations

(related to Sarbanes Oxley and Control Objectives for Information and

Related Technologies, known as COBIT), including instilling improved

IT governance and oversight, redesigning process work flows to remove

segregation of duties issues, and providing a better regulated control

framework, improving the overall risk exposure.

Business Continuity Planning Project Manager, Policies and Procedures /

Security, Compliance & Internal Audit (AultCare Corporation): 2007 - 2009

Provided leadership to a project team consisting of executive management,

mid-level managers and operational staff in creating a comprehensive

disaster preparedness, disaster recovery, and business continuity plans,

consistently meeting or exceeding state and federal regulatory agency

requirements, as well as a number of accrediting organizations.

Conducted Operational / Quantitative analyses and determined financial and

operational risks.

Designed and implemented the Policy and Procedure Program for the entire

organization, consisting of 4 affiliated companies spanning 40 departments

- Provided thought leadership in developing corporate-wide policies and

procedures.

Led corporate-wide software deployment project, successfully coordinating

the activities of IT resources and end users during project initiation,

testing, implementation and project closure (Policy and Procedure

Manager).

Conducted Audits of all policies and procedures across all departments

ensuring compliance with accreditation and federal, state, and local

regulatory agencies.

Implemented physical and technical safeguards to control access to

computerized and physical records.

Provided system administration for the Resource Information Management

System (claims processing system from Trizetto) and for the Policy &

Procedure Manager system (PolicyTech).

Compliance / Regulatory Coordinator, Legal / Compliance (AultCare

Corporation): 2005 - 2007

Coordinated complex projects combining the efforts of all departments and

several thousand companies.

Conducted Internal Audits of all policies and procedures across all

departments to ensure compliance with accreditation and federal, state,

and local regulatory agencies.

Supervised staff activities and conducted compliance training for all

departments.

Chaired the Compliance Committee providing oversight to the Compliance

Plan.

Implemented physical and technical safeguards to control access to

computerized and physical records.

Provided system administration for the Resource Information Management

System (claims processing system from Trizetto).

Charge Person / Shift Officer, Security Services (Aultman Hospital): 1995

- 1999 and 2004 - 2005

Provided leadership to employees, supervised staff activities, and

conducted training of personnel.

Conducted safety / security inspections.

U.S. Department of Homeland Security, T.S.A., North Canton, Ohio: 2002 -

2004

Federal agency formed in 2002 as a result of 9/11, revolutionizing civil

aviation security operations.

Screening Manager, Operations / Scheduling (Federal Secret Clearance)

Provided Leadership to 85 employees and supervisors - Managed the

scheduling process for all employees and supervisors - directly supervised

staff of 25 employees / supervisors.

Expertise included staff planning, scheduling, operations management, and

statistical analysis.

Created and established policies and procedures and operational /

procedural systems and programs in order to streamline Inventory,

Operations, and Human Resources, as well as Continuity of Operations at

airports throughout the country.

Designed new procedure which led to an estimated cost savings of $275,000

per year.

Ensured that all federal regulations and policies and procedures were in

place and in compliance.

Wrote local policies and procedures and staff planning model which was

forwarded to Washington D.C. decision-makers leading to reallocation and

restructuring of the local workforce.

Supervised up to 75 Employees and Supervisors at various locations

throughout the U.S. while participating in the civil aviation security

federalization process.

Managed a number of projects coordinating the efforts of federal staff,

airline management/personnel, and airport management/staff.

Guardsmark, Inc., Independence, Ohio: 1999 - 2001

One of the leading security firms in the U.S., serving predominantly

fortune 500 companies.

Unit Manager, Northeastern Ohio, Healthcare Division

Managed 10 accounts in Cleveland and Youngstown metropolitan areas

providing leadership and supervising a staff of 60 to more than 100

employees / supervisors.

Conducted inspections and audits of industrial, office and hospital

account sites.

Frequently negotiated terms of 10 client contracts.

Consistently achieved 100% client retention rate.

Administered Payroll, Budgeting, Scheduling, Human Resources, Training,

Recruiting and Quality Control.

Wrote policies and procedures for 10 client accounts, to include providing

continuity of operations, safety, and security guidance.

Managed various service upgrade projects, coordinating staff and client

processes.

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