**** *. ******* ***, 626-***-****
Claremont, CA 91711 *************@*****.***
David Arnold
Objective To have an exciting and rewarding career in a business environment.
January 2005 – Present Insurance Overload Staffing
Experience
Los Angeles, CA
Commercial Account Manager
Manages books of business for insurance producers.
Submits bind requests to carriers, submitted cancellation requests to
carriers, created Auto ID Cards, created Certificates of Insurance
and created Policy Change Requests as needed.
Works with underwriters at carriers, general agents & surplus lines
brokers as needed regarding policy issues.
Maintains client information in online systems.
Prepares summaries of insurance, schedules and proposals for
word processing as needed.
Reviews audits of policies; verified accuracy and facilitates
corrections, as needed, between client and carrier.
Verifies policy and policy change information, facilitating
corrections when necessary.
Determines reasons for requests of cancellation; acts to save
accounts; notifies Sales Executive/Account Executive(s).
Identifies exposure to loss and recommends appropriate
coverages in coordination with Sales Executive/Account
Executive(s).
Assists clients in submitting first reports of claims, facilitates
prompt response from carrier staff and follows up on claims
status, according to agency procedures.
January 2002 – January 2005 EarthLink, Inc.
Pasadena, CA
Coordinator, Enterprise Risk Management
Managed all claims related aspects within the company.
Created and maintained a complete, thorough database for
monitoring claims activity called “Integrated Disability Management.”
Created and maintained a website that was used as a central hub
for all information related to the Business Continuity Program.
Assisted with the gathering of information for legal hearings
regarding insurance and claims related issues.
I am currently preparing to pursue a Bachelor’s of Science degree in
Education
Computer Engineering.
Windows proficient, Microsoft Outlook, Microsoft Excel, Microsoft
Special Skills
FrontPage, Microsoft Publisher, Microsoft Internet Explorer, Microsoft
Word, Typing 40 wpm and 10 key by sight.