Customer Service Administrative Assistant

Suzana Vicencio

**** ******* ****** - ****** *********, CA 91730

****.********@*****.*** - 909-***-****

Professional Objective:

To utilize my skills in a professional environment.

Community Service:

COUNTY OF SAN BERNARDINO, STATE OF CALIFORNIA

Office Assistant, Community Service

Proctor and facilitate assessment exams, perform quality customer service interface with others at all levels in a

public service environment/ organization, communicate effectively both orally and in written form with customers and

public service personnel in person and over the phone.

ELECTIONS, COUNTY OF SAN BERNARDINO

Assistant Supervisor, Community Service

Performed a variety of complex administrative work overseeing the day’s duties of the election staff; ensured the efficient

organized and completion of the election support work. I also took over the duties of the staff while they were on break

and/or lunch.

EMPLOYMENT DEVELOPMENT DEPARTMENT, RANCHO CUCAMONGA

Office Assistant/ Intern

Under the supervision of an office manager I conducted duties in reception, clerical support, filing, helping clients with

applications and answering phones.

Work experience:

TOP GUN PETROLEUM TRANSPORTS, CORONA

Administrative Assistant, Intern

As an Administrative Assistant I managed and distributed information within the office this includes answering phones

taking memos and maintaining files. I also sent and received faxes and kept proper book keeping.

CORAONA KIDS DENTAL, CORONA

Dental Assistant

Performed a variety of patient care, office, and laboratory duties. Prepared patients for oral examination and assist other

dental professionals in providing treatment to teeth, mouth and gums. Worked effectively with co-workers to keep the

office running smoothly and efficiently.

MICHAEL’S ARTS AND CRAFTS, RANCHO CUCAMONGA CA.

Cashier

Performed the duties of the average cashier along with providing customer service, answering phones or public inquires,

greeting customers and also helping stock shelves and handle the floor.

ROBINSON’S MAY DISTRIBUTION CENTER, CITY OF INDUSTRY

Warehouse Worker

Performed the duties of a warehouse worker, opening boxes hanging clothing and wrap merchandise in plastic damage-

free for distribution.

Education

VALLEY VIEW HIGH SCHOOL -

Ontario, CA

DIPLOMA

EVEREST COLLEGE -

Ontario, CA

CERTIFICATE

CHAFFEY COLLEGE -

Chino, CA

CERTIFICATE

Additional Information

-Microsoft Word

-Power Point

-Excel

-Customer Service

-Answering Phones

-Taking messages

-Creating Labels

-Filling

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