Project Manager Quality Assurance

Raunok Laboni

Bethesda, MD

646-***-**** ******.******@*****.***

Summary:

Over Six years of experience in Software Quality Assurance, Testing and IV&V field. Experience in testing both

Web-based and Client/Server application in Windows and UNIX environment. Seeking a position as a Software

Tester/Analyst/IV&V Analyst to utilize my expertise and further my knowledge.

Professional Experiences:

Solid understanding in QA Methodologies, Test strategy, Test metrics, Software Development Life Cycle (SDLC)

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and CMMI.

Strong in Analyzing Business specifications with regards to Test Case Scenarios.

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Expert in software test automation, test tools like Quick Test Pro, Load Runner, Quality Center and PVCS

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Tracker.

Extensive knowledge in Relational Database Management System (RDBMS), and expert in writing complex

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queries using SQL/ PL SQL.

Extensive knowledge in using Quality Center and PVCS Tracker tool to report bugs/ defects.

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Performed all kinds of testing such as Smoke Testing, Functional Testing, Negative Testing, Boundary Testing,

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Regression Testing, Ad hoc Testing, System Testing, System Integration Testing, Sanity Testing, Load Testing, Stress

Testing, Volume Testing and Cross Browser Testing.

Experience in writing and executing Automated Test Scripts, Tracking Defects and interacting with the development

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team in correcting the defects.

Experience in preparing Test Plan/Technical specification/ Strategy Documents.

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Conduct internal reviews to measure and assure adherence to established QA standards for software development, and

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corresponding documentation.

Ensured the execution of UAT test cases and documentation of test results. Provided UAT testing status information

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to the quality assurance lead, project manager, and various business stakeholders.

Excellent knowledge in SQL, Sybase and Oracle databases.

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Involved in writing SQL Queries using Rapid SQL for Sybase database and SQL Developer for Oracle Database

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for Data conversion.

Verified and validated testing results by accessing and querying databases using SQL

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Executed SQL Queries using the simple and complicated join.

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Experience in focusing on delivery high quality, reliable results within aggressive deadlines, and meeting technical

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requirements.

Experienced in analyzing Business Requirements and Specifications.

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Excellent verbal and written communication skills and a good team player. Fast in learning new ideas, processes,

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concepts and technologies.

Technical Skills:

Testing Tools HP Quality Center/Test Director, QTP, Rational Suite

Bug Tracking Tools Quality Center/Test Director, PVCS Tracker

Operating Systems Windows, Mac, UNIX

Languages SQL, PL/SQL, C, Java, J2EE, ASP, C++, Visual Basic.

RDBMS Oracle, MS SQL Server, DB2

GUI Tools Toad, SQL Developer, Oracle Express 10/11g

Web Language HTML, DHTML, XML, VBScript, Java Script

Browsers Netscape, Internet Explorer, Mozilla Firefox, Safari

Web Servers Web Logic, Web Sphere, IIS and Apache Tomcat

Project Management Tools VSS, MS Office, MS Project

PROFESSIONAL EXPERIENCE:

CareFirst BlueCross Blue Shield, Washington DC

January 2010 - Present

Software Test Engineer

Project Descriptions: CareFirst is the largest health care insurer in the Mid-Atlantic region. The Web based

application helps the CareFirst members through important health plan information. Members are able to check their

claim status, select or change their primary care physician or dentist, view and print current eligibility information,

request ID cards, and contact member services through this website.

Responsibilities:

Developed test plan, Test cases, and Test scripts based on high-level and detailed designs.

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Created and executed Test Cases for some of the modules of the application under test (AUT) using Quality Center.

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Documented the daily defect status using Quality Center.

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Responsible for defect tracking and management metrics, defects are logged and change requests are submitted using

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Quality Center.

Participated actively in Functional testing, System testing and Regression testing using Quick Test Pro.

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Performed System, Functional, Regression, UAT and End to End testing to verify the functionality with the new

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codes introduced for modification and/or enhancement using Quick Test Pro.

Created user-defined functions, functions libraries and maintained the initialization scripts to set-up the work

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environment using Quick Test Pro.

Created automated VB scripts for new functionality using QTP.

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Conducted traceability matrix between Requirements, design, use cases and test cases.

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Participated in the Test Case Peer Review to ensure test cases appropriately translate and map to requirements.

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Regular interaction with developers, business analyst and Logic Unit Workgroup.

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Prepared documentation for all stages according to company standards.

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Conducted Back-end Testing using Stored Procedures and SQL.

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Tracked and reported defect using Quality Center.

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Implemented Test Case and Test Process with project time frames.

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Participated Weekly meeting and Daily 4.pm defect prioritization meetings.

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Prepared Test summary report after every build Release and submit it to the Mangers.

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Participated in QA team meetings and walkthroughs for weekly QA testing review.

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Environment: Quality Center, QTP, Java, Java script, Internet Explorer, Netscape Navigator, Mozilla Firefox, Oracle,

PL/SQL, Share Point, MS Project, .net framework.

Comcast Telecom, Reston, VA

April 2008 – December 2009

QA Analyst

Projects Description: This project is aimed to provide a solution of unified billing to the residential customers who

use multiple services such as long distance, cable, internet, Mobile Phone and other broadband services. This project

contains two parts. The first part is identification of such customers and building an initial load for the new enterprise

database. The second part consists of calculation of combined bill for the services and bill generation. This project

contains different modules like customer account details, service details, billing details and customer matching

modules.

Responsibilities:

Responsible for Planning, Execution and Analysis of the project and also developed Test Plan, Test Scripts and

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Test cases

Analyzed and maintained requirements, and created and updated Requirements Traceability Matrix (RTM).

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Involved in the creation and execution of manual test cases to facilitate both Positive and Negative Testing.

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Identified the Test Cases to be automated and led the effort for automating the product using Quick Test Pro

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Performed Functional, Integration, System, Regression, and UAT during the various phases of the application.

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Extensive software automation script development using HP Mercury automation tool Quick Test Pro (QTP).

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Experience in Object Repository, Object Identification, set the Environment variables, Output value, Recovery

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scenario, Data Driven Test by using Quick Test Pro (QTP).

Developed complex SQL queries to test the database values for data integrity.

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Analyzed user requirements, attended Change Request meetings to document changes and implemented procedures to

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test changes.

Involved in business requirements, users requests and bug Scrubs meetings.

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Wrote test cases and test scripts for the functionality testing.

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Performed End-to-End testing manually and got involved in Regression testing.

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Closely worked with developers and System Engineers to nail down the technical problems.

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Reported the bugs, Email notifications to the developers using the Distributed Defect Tracking System (DDTS).

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Monitored DDTS to close the bugs/cases as and when developers fix the bugs.

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Environment: Quality Center, QTP, MS Office, XML, VB Script, Oracle, UNIX, J2EE, Web Logic.

FreshDirect Long Island City, NY

January 2006 – March 2008

QA Engineer

Projects Description: FreshDirect is the leading profitable online grocer in the U.S. with customers in New York,

New Jersey and Connecticut. It is known for its fresh-from-the-farm foods and brand-name groceries at everyday low

prices, all delivered to customers’ doors. FreshDirect’s food experts rate all produce and seafood every morning and

give each item an Expert Quality Rating to help customers choose what is best and in-season. FreshDirect customers

can enjoy over 600 Entrees and Side Dishes, made fresh daily by professional chefs using the finest, freshest

ingredients. FreshDirect ranks 70th on Internet Retailer’s Top 500 Guide

Responsibilities:

Prepared tests related documents including Test Plan, Test procedures, Test Scenarios, and Test Cases.

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Created and executed test plans, test cases including regression test suits to support quarterly, monthly and semi-

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monthly releases.

Developed and executed test cases Manually in a IBM mainframe environment and verified actual results with

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expected results.

Conducted Smoke, System and Functional testing of the applications.

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Identified software errors and interacted with developers to resolve technical issues.

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Involved in analysis, design, development and execution of testing modules and phases in the application.

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Organized test plan/test case review meetings and get test plan sign-off from QA Development and Business Analyst

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groups.

Analyzed multiple input systems to create and modify test data from DOORS informant.

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Developed and executed complex SQL queries to create and modify test data.

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Develop code for functional and regression testing using data driven automation techniques and non-

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record/playback frameworks.

Performed Functional, Integration testing and Regression testing using Quick Test Pro (QTP).

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Executed Scripts, Reporting and Tracking Bugs in QC.

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Performed Database Testing and written SQL Queries for MS SQL Server 2000.

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Worked with SQL and UNIX Shell Scripts to test database integrity.

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Environment: IBM Mainframe, Windows, MS SQL Server, Web logic, QTP, QC, Rational Test Manager, Rational

Requisite pro, Rational clear Quest.

Education: Bachelor of Business Administration (Minor in Computer Science) York College of CUNY, Jamaica, NY

REFERENCES: Available upon request

Visa Status: US Citizen

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