Customer Service Assistant

M elissa Astudillo

***** ******** ***.

Riverside, CA 92505

Tel. 951-***-****

******@*******.***

Overview

Enthusiastic and creative individual with excellent communication skills and ability to

work under pressure, seeking an entry-level administrative position at the company.

Possess the ability to work with teams to market and sell multiple products and services. I

am a highly commit ted, organized, and customer-oriented employee. My passion is to

deliver excellent customer service and sales support.

R elevant Skills

• •

Customer Service Experience Recruiting

• •

Creative graphic design Payroll Management

• •

Strategic Planning and Bank Reconciliations

•

I mplementation Office Related Skills

• •

Sales Experience Event Management

• Bilingual (English/Spanish)

• Team Leader

• Strong proficiency with Microsoft

Office Suite

Education

B.A. in Business Management (Diploma Obtained)

-Concentration in Human Resources

Calexico Adventist Mission Academy

-Elementary-High School (Diploma Obtained)

1

E mployment H istory

September 2012 Payment Systems Corp. Los Angeles, CA

Executive Assistant to the IS M

January-April 2012 Lotificadora y Viviendas, S.A. de C.V. Mexicali, B.C.

H uman Resource Manager Assistant

October- Dec. 2011 Uni ted Way of the Inland Valleys R iverside, CA

I n te rnship- Administrative Assistant

February-April-2011 La Sierra University- Student Minist ries R iverside,CA

Literatu re Evangelist

2007-2011 (summer) Lotificadora y Viviendas, S.A. de C.V. Mexicali, B.C.

Analysis of Debt

Accounts Receivable/Collection/ F inancial Analysis

Secreta ry/Accounting Assistant/ Accounts Payable

Secreta ry/ Accounting Assistant

Sales Team Manager

Oct. 2006- May 2007 La Sierra University- Recruitment R iverside,CA

Telecounselor

I n terests and Activities

-Held the Public Relations (P.R.) post for the dorm club called, CLUB W.O.W. (Women of

Worth) for one school year (2009-2010) at La Sierra University.

- Café Ministry at La Sierra University Church, serving breakfast to the church family and

t he community every Saturday. (Oct. 2010- Feb.2011)

- Happily serve a local community service at Sierra Vista Chapel in Riverside, CA. in the

Food Distribution Department. The voluntary work is performed every Wednesday morning

f rom (Oct. 2010 to date).

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