H azel D. Lopez

**** *** ***. ****** *********, C.A. 91730

909-***-****

ab811t@r.postjobfree.com

OBJECTIVE

Obtain a position in a people oriented organization where I can maximize my administrative and

customer service experience in a challenging environment to achieve the corporate goals.

SKILLS PROFILE

• Exceptional sales background

• Knowledge of and experience with management skills

• Ability to lead, train and motivate

• Computer skills and fluent in English and Spanish

• Telemarketing experience

Exceptional customer relations background

EMPLOYMENT HISTORY

Lourdes Dentistry Inc. 2010 Pesent

Office Branch Manager

• Overseeing office staff, sales and production.

• Handling all work schedule matters, including vacation and sick days, unpaid leave and paid time

off. Also, patient recalls, and scheduling appointments.

• Checking eligibility on insurance patients along with denti cal, care credit and payment contracts.

• Involved in marketing campaigns promoting service. Includes planning, advertising, public relations,

and organizing promotional events.

• Operating office technology equipment, x rays, diagnosing dental treatment, and open dental

systems software.

• Sales on a daily basis for dental treatment.

• Interact directly with patients either by telephone, electronically, or in person. Consulting treatment

plans with patients. Also handling and resolving complaints.

• Maintaining high standards of quality control, hygiene, health and safety.

Round Table Pizza 2005 2008

Store Manager

• Managing staff, inventory, and store profits.

• Organizing marketing events such as promotional events.

• Maintaining high standards of food, service, health and safety.

• Customer service included handling customer complaints, greeting and meeting customers, and

taking food orders.

• Interacted with sales representatives, and suppliers on a daily basis.

EDUCATION

Diploma 2008

Options for youth

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