Customer Service Data Entry

Location:

Posted:

January 02, 2013

Jennifer Wiley

McKees Rocks, PA **136

OBJECTIVE: To obtain a job with opportunity for advancement.

EMPLOYMENT

Career Connection Customer Service Rep 08/10 to 02/11

* Inbound calls for Sprint wireless

* Assisted customer with upgrade eligibility and any questions or concerns regarding

their account.

Gabby's Grubberia Administrative Assistant 11/05 to 06/11

* Bookkeeping, including pricing and purchasing of supplies.

* Maintain and distribute staff schedules.

* Assist staff in serving and taking orders as needed.

Coventry Health Care Data Entry Specialist 04/08 to 12/08

* Data entry for billing department.

Afni Customer Service Rep 02/07 to 04/08

* Inbound calls Verizon wireless customers.

* Answered any questions or concerns regarding customers billing.

* Researched any promotions and/or upgrades customers may have.

11/99 to 07/01

* Inbound calls for GE prepaid customers.

* Added customers minutes by either pin code or credit card.

* Answered any questions concerning minutes used, minutes available, and expiration of

minutes.

EDUCATION

Walden University Currently not attending 06/08 to 06/11

Pima Community College transferred credits to Walden 01/04 to 07/07

Connelley Technical Institute Certificate in Data Entry/Comp Clerical 07/94 to 03/95

REFERENCES: Upon Request