Sayed Rahman

Phone: 505-***-****

Email Id: ab80h3@r.postjobfree.com

Professional Summary

. Over 6 years of professional experience as a QA Analyst in Information

Technology with extensive Experience in performing Manual and Automated

Testing.

. Experience in testing Web and Client-Server applications on different

environments.

. Extensive experience in Software Development Life Cycle (SDLC) and in all

phases of Quality Assurance Life Cycle.

. Good working knowledge of testing disciplines, tasks, resources and

scheduling.

. Strong experience in developing Test Plans, Test Scenarios and Test cases

using requirements and design documents while specifying Testing

Overview, Approach, Strategy, Scope, Roles and Responsibilities.

. Ability to write test plans, test cases, test procedures and test scripts

from requirements and Use Cases.

. Experience in Test Management methodologies, performance metrics.

. Experience in writing Test Matrix.

. Experience with Test Director and Mercury Quality Center for maintaining

and executing test cases, Defect Management and Bug Tracking.

. Experience with Rational Test Manager for maintaining and executing test

cases.

. Strong experience in defect tracking using Rational Clear Quest, Test

Director, Mercury Quality Center.

. Expertise in performing different types of Testing: White Box

(Integration testing), Black box (Stress, Volume, Integration,

Functional, GUI, System, Performance, Regression), Cross Browser and UAT.

. Good understanding of Database Management Systems like SQL Server, DB2.

. Experience in testing Java, J2EE, VB, and Developer 2000 applications.

. Very Strong backend testing skills that include strong SQL queries and

file validation.

. Automated the scripts using Rational Robot.

. Experience in understanding ETL workflows.

. Ability to multitask and meet deadlines in a fast-paced dynamic

environment.

. Excellent interpersonal and customer relational Skills.

. Proven communication, presentation Skills and Leadership Qualities.

TECHNICAL SKILLS

Testing Tools Mercury Tools (Test Director7.5/8.0, Mercury Quality

Center8.0/9.0/10.0, QTP 8.0/9.1/9.2/9.5, Load Runner

6.x/7.x), Rational Suite (Requisite Pro, Rose, Robot,

Test Manager, Clear Quest), Bugzilla, QA Director.

Languages C, C++, C#, Java, VB, Perl, PL/SQL, UNIX Shell Scripting.

Databases SQL server 2000/2005/2008, MS Access, Oracle.

Design Tools Rational Rose Enterprise Edition, UML, Design Patterns

OS/Platforms UNIX/LINUX, Windows 95/98/2000/XP/NT, Sun Solaris, IBM AIX..

Internet HTML, DHTML, CSS, JavaScript, JSP, XML, J2EE, XML, ASP,

ASP.Net, VB.Net VB Script, Java Servlets, Java Beans, EJB,

JSP, WAP, RMI, Web logic, IIS, Apache, Web sphere, Mainframes,

IBM MQ Series, TOMCAT, JRUN.

Software MS Office 2003/2007, MS FrontPage 2.0, MS Excel, MS Project, MS

Visio.

Professional Experience

FedEx, Memphis, TN

Mar'10 -

Present

FedEx is the biggest shipping company with a worldwide business, broad

portfolio of transportation, ecommerce and business services. It offers

integrated business applications through operating companies competing

collectively and managed collaboratively, under the respected FedEx brand.

In this project we were involved in the global customer compliments and

complaints.

Responsibilities:

. Developed Test Plan and overall Test Strategy for the program.

. Developed Test Cases and Test Scripts for System and UAT Testing.

. Tested all applications End-End Manually.

. Participated in Business Analysis, Requirement Analysis and Data

Analysis.

. Reviewed and analyzed end user issues and problems, working with all

stakeholders to resolve the issue with configure team.

. Tested the Interfaces and management reports.

. Reviewed and analyzed the Configuration Business requirements.

. Developed Test Strategies and Test Plans for system configuration changes

based on business requirements.

. Participated in CIT (Configuration integration testing), BVT (Business

validating Testing), SIT (System Integration Testing), ETE (End to End)

and UAT (User Acceptance Testing).

. Tested the User interfaces for the web application.

. Tested the Web Services(SOAP).

. Executed various scripts using QTP for automated testing of each

individual functionality of the applications.

. Recommending continuous Process Improvement, maintain QA standards and

artifacts.

. Validated the data by using SQL extensively.

. Developed Test Summary Reports and participated in GO / NO-GO meetings.

. Tracked defects using Merant Tracker & Conducted Bug-Review meetings.

. Involed in creating Test Matrix and Test Summary Report.

. Coordinated with Business, Providers, Project Managers and Developers

. Assisted project activities as per PMI Project Lifecycle methodology.

Environment: SQL Server 2008/2005, Windows 2003/2008, Mercury Quality

Center 10.0, ETL, .ASP, VB scripting, MS Excel and MS Access, Oracle,

Teradata, UNIX, Teradata Sql Assistance, TOAD.

The Home Depot, Atlanta, GA

Sep

'08 to Feb'10

Point of Sale-Canadian Code Merge (POS-CCM): The purpose of this project is

to enhance the current version of Point Of Sale running in United States

and Canada. The main goal of this project is to merge US and Canadian POS

code streams. This will allow The Home Depot to integrate US enhancements

with Canadian functionality; resulting in a single code stream that

eliminates redundancy, improves the effectiveness of store support and

provides focused maintenance of the Point Of Sale system. As a QA Analyst I

have involved in testing the POS and Ecommerce applications. The

functionalities including various kind of sale transactions, return

transactions, store operations, register operations and till operations.

Role: POS QA Analyst

Responsibilities:

. Analyzed business, functional requirements and technical specifications

of the project.

. Conducted requirement analysis and use case analysis.

. Worked with SME's, BA's and Tech Leads to clarify the doubts on the

requirements.

. Responsible for writing the Test Plan and developing a Test strategy.

. Involved in development of test cases and test scripts from business and

functional requirements.

. Developed and enhanced test scripts by using feedback from Business

Consultants and Project Leads.

. Creating and execution of manual test scripts using Test Director.

. Clear Quest was used for defect tracking, Incident Reporting and

monitoring Change Requests.

. Performed Integration, System, Functional, Regression and UAT testing.

. Assisted in Production Validation in stores once the code moved to

production.

. Participated in Daily Status meetings with the Test Lead.

Environment: 360 Commerce, JAVA, AS/400 I-series (DB2/400, CL/400,

RPG/400),Business Objects, DB2,DAOs (Data Access Objects), HTML, XML, EJB,

JSP, MVC,Aqua Data Studio, DB Visualizer, Mercury Quality Center 8.2,

Rational Test Manager, Rational Clear Quest, Rational RequisitePro and

UNIX.

National City Bank, PA.

Dec 07- Aug 08

I worked on National City Bank's Online Banking System. National City Bank

provides investment management, retail and commercial banking, consumer

finance and investment banking products and services. The National City

Bank Online option on the web site enables the customers to access their

accounts with the bank via the Internet. All the account holders need to do

is enter their ATM Card ID and their selected password. This enables them

to check their current balances with the bank. The Customers can also pay

their Bills using the Online Banking Services provided by National City

Bank. The fundamental goal of the project was to enhance the entire Insight

product line to be more robust in the current global market segments.

Role: System Tester

Responsibilities:

. Involved in analyzing system specifications, designing and development of

test plan for collection Applications.

. Reviewed the Business and System requirements.

. Attended core team meeting and walk-through for review and resolution of

Business and System requirements.

. Created Test Plan, gathered test data and created Test Cases, Matrices

and scripts. Coded and executed automated test scripts using Quick Test

Pro.

. Involved in System Testing, Negative Testing, Positive testing.

. Acceptance Testing, Conducted the functionality testing for the

application.

. Executed Test Cases and verified Actual Results against Expected Results.

. Bugs traced and reported to the developers.

. Conducted Performance/Load/Stress/Volume testing.

. Performed Regression Testing to assure fixes are working fine and not

creating and another issue.

. Involved in acceptance testing on every new build from development.

. Escalated showstoppers in the build to QA Management.

. Executed SQL Queries for database testing

Environment: Quick Test Pro 8.0, Test Director 8.0, Manual Testing, HTML,

JavaScript, Java2.0, Servlets, Oracle9i, UNIX and Windows 2000.

Citi Bank (Citi Corp Inc.), India.

Jan

06 to Nov 07

Worked on an online CITIBANK Credit Card application that enables the

firm's customers to access their various accounts through their Web Site.

The application was developed using .NET. The backend database utilized

was Oracle. The application enables the credit cards account holders to

enter 'Access ID' to access and perform financial calculations on their

various personal and institutional accounts. Customers can track charges

and payments before they receive their statements, Pay their bills, Review

past statements, Check Membership Rewards points balance.

Role: QA Engineer

Responsibilities:

. Involved in complete implementation of the V-software methodology.

. Test software programs in comparison to specifications and documentation.

. Creation and documentation of Master Test Plan using specifications from

the Business requirements.

. Test scripts were written in Test Director based on Functional

Specifications, Use cases and Business Requirement document.

. Prepared Test cases to test the back-end Oracle Database by retrieving

the data from the tables using SQL Queries.

. Tested EDI(Electronic Data Interface) applications.

. Successfully carried out Functional, GUI, Integration and System tests

ahead of schedule.

. Created Scripts to test the End-to-End Functionality.

. Tested the functionality of applications and also automated the

application for Regression testing.

. Performed Regression and Navigation testing of the application.

. Performed cross browser testing to ensure functionality on different

operating systems to ensure compatibility of the application.

. Keeping track of the Hardware Configuration, Operating System, and Tools

Used, Testing types and Results on different software versions.

. Performed End-to-End testing manually and was associated with UAT.

. Reported the bugs, Email notifications to the developers using the Test

Director.

. Attended the Bug Review meetings with results and was actively involved

in planning for the next build and the changes to be brought into it.

Environment: Java, J2EE, Weblogic, Junit, Test Director,Oracle 9i, HTML,

XML, UML, UNIX (Solaris), IIS and Windows2000/ NT 4.0

Company: Real Time Resorts Pvt. Ltd. Hyderabad, India.

Jan 04 to Dec 05

It is a world wide resorts search engine to find the resorts all over the

world wide and book the resorts online. Along with its own database this

search engine uses database of RCI (Resort Condominium International, USA)

Server through XML web request. Using this search engine the customer can

book their resorts.

Role: QA Tester

Responsibilities:

. Analyzed business requirements, Functional and Design specifications of

the product.

. Conducted requirement analysis and use-case analysis.

. Created Test Plans, Test Cases and Test Scripts from the Business and

Functional Requirements.

. Executed Test Cases using Test Director.

. Performed Functional, GUI, System, Regression and UAT testing.

. Validated the data in the database by writing SQL queries.

. Performed database testing by writing PL/SQL statements.

. Created defects in Rational Clear Quest and tracked fixed defects to

closure.

. Participated in QA status meetings on a daily basis.

. Submitted status report to QA Management on a weekly basis.

Environment: C#, VB.net, Asp.net, SQL Server, XML, Test Director7.0.

Educational Qualification:

. Bachelor in Business Management from Empire State College, NY, NY.

References: Will provide upon request.

Contact this candidate