Human Resources Management

Kristen Mobilia, MBA, SPHR

** **** *****, **** #* Boston, MA 02215 617-***-**** ********@*****.***

Top-Performing Operations & Human Resources Executive

Startups Expansions Turnarounds Staff Reductions International Business

Enhancing Operational Efficiency

Acquiring Valued Talent

Designing Marketing Campaigns

Delivering Total Workforce Solutions

Assessing/Developing Talent

Developing Human Capital Initiatives

Building Leadership Capability

Reducing Costs & Risks

Improving Employee Relations

* Results-driven professional with over 15 years experience. Skilled in strategic planning to establish model performance expectations, manage change and transition, improve the workforce environment, increase profits, and amplify achievement of the organization’s overall mission.

* Innovative designer of organizational and staffing strategies to include operational and HR policies and procedures, multi-media marketing campaigns, succession planning, recruitment and retention of top talent, and delivering high-quality transferable training.

Experience & Achievements

DIRECTOR OF OPERATIONS & HUMAN RESOURCES

YourGardenShow, Inc. (Boston, MA & San Francisco, CA), 2010 – Present

(Provider of a free, integrated set of online tools supporting local gardeners through shared inspiration and best practices for sustainability and real-time environmental observation - www.yourgardenshow.com )

Partner with senior executives to develop and implement startup processes and services. Direct the implementation of online advertising and monetization structure, create business development processes, drive operational efficiency, manage human resources initiatives, and advise on user interface for website. (fulltime consultant)

* Spearheaded marketing initiatives designed and implemented first marketing plan and media kit and developed social media strategies.

* Synergized business partnering ventures forged relationships with industry partners and advertisers.

DIRECTOR OF HUMAN RESOURCES

Cubellis, Inc. (Boston, MA), 2005 – 2010

(International, multidisciplinary design firm providing architectural, interior design, and engineering services – closed 2010)

Developed, implemented and directed full-cycle human resources support for 500+ personnel, including benefits, compensation, recruitment, on-boarding, orientation, training, employee relations, succession planning, risk management, and regulatory compliance. Administered 401(k) plan including annual fund selections. Managed fiduciary responsibilities and legal risks related to company manual and overall HR policies/processes. Led team of 15 HR professionals and 2 corporate recruiters.

* Developed and instituted first structured human resources strategy and budget.

* Revamped human resources policies and procedures to enhance performance management.

* Initiated annual company-wide employee performance and salary evaluation process.

* Delivered management training and coached all senior leaders.

* Researched, negotiated, and rolled out new national medical, dental, STD, LTD, and life insurance plans to 500+ employees at 15 US offices, as well as coverage in the UAE and India.

* Led organizational culture transformation earned the trust of local offices and leadership.

* Provided internal communications counsel to senior management and ghost writing service.

* Improved operational and administrative efficiency standardized documents and technology utilization.

Continued…

Kristen Mobilia, MBA, SPHR 617-***-**** ********@*****.***

Experience & Achievements

(Continued)

MANAGING DIRECTOR

bh+a, Inc. (Boston, MA), 1993 – 2005

(Architectural and interior design firm focusing on community centers, housing, workplace, museums, and educational projects in the New England and Mid-Atlantic areas – www.bhplus.com)

Accountable for all aspects of strategic planning, operational management, resource allocation/utilization, payroll, budget administration, accounts payable, accounts receivable, financial reporting, and full-cycle human resources support for 50 personnel. Researched and advised on capital expenditures; oversaw checking account, money market account, and credit line; secured bank loans for equipment and office build-out; and prepared tax information for external accountant. Oversaw 3 federal indefinite quantities contracts with $5 million limits; facilitated client/consultant contract negotiations; and managed landlord relations, 3 sub-tenant leases, and on-site and off-site archiving.

* Developed strategic business plans for 5 community centers, including membership survey and projections, breakeven analysis, and financing options.

* Planned and executed 2 office moves of workplace property and services maintained required service level during these moves.

* Contributed to client/consultant contract negotiations approximately 100 projects and 400 vendors.

* Initiated cultural change improved communications across all lines of business.

* Planned, coordinated and oversaw numerous accounting system conversions.

* Collaborated with IT Director to upgrade and allocate company technology.

* Mitigated risk through tight control of processes related to Workers’ Compensation, EEO, FMLA, AA, FLSA, ADA, ERISA, and related regulations.

MARKET RESEARCH CO-OP

Kraft Foods, Inc. (Glenview, IL), 1997

(Fortune 100 Company – www.kfraftfoods.com)

Worked with in-house clients to install and validate marketing consumption models.

* Organized ACNielsen data into usable and actionable formats for modeling and planning.

Education & Skills

Masters of Business Administration (1998), Northeastern University, Boston, MA (www.neu.edu)

Concentration in Marketing and International Business

Assistantship: HR Department

Completed semester abroad - Reims School of Management, Reims, France

Bachelor of Arts (1993), Colby College, Waterville, ME (www.colby.edu)

Double Major in Business and Economics, Minor in French

Completed semester abroad – University of Bourgogne, Dijon, France

Certification: Senior Professional in Human Resources – Member of SHRM

* HRIS/HRM/Payroll Systems

* Microsoft Office Suite (MS Word, Excel, Outlook, PowerPoint, and Access)

* Functional French Language Skills

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