Management Customer Service

J

effrey L. Hample

*** ********* ***** *******, ** 39047

C: 601-***-**** H: 601-***-**** ******@***.***

Law Enforcement Operations Management Investigations FEMA Technology

Available for nationwide relocation

. Decisive, astute and highly qualified Law Enforcement Management leader

with demonstrated experience in government, public and university sectors

providing security, investigations, fraud deterrent, and public safety

with extensive training in Emergency Management and FEMA procedures.

. Current PhD Candidate with a deep understanding of law enforcement

initiatives, leadership and staff oversight with the ability to gain the

trust and cooperation of the public, personnel and senior management.

. Poised and professional with the ability to manage volatile situations

with ease, and provide a calming presence during unpredictable

circumstances.

. Customer service focused with experience in interacting with

professionals, visitors and guests.

. Highly trained in providing security to people and property demonstrating

a history of maintaining compliance with strict internal controls

governing highly protected areas.

. Successful history of holding Supervisory/Management roles, lending to a

well rounded understanding of both business and security initiatives and

operations.

. Proven ability to train, lead, mentor and motivate staff at all levels.

Core Competencies

V Persuasive and Effective Communicator

V Gain the Trust and Cooperation of Others

V Special Investigations/ Fraud / IT Security

V Staff Management / Training / Development

V Director of Police / Adult & Youth Detention

V Wildlife/Parks Enforcement / Public Safety

V Multimillion-dollar Budget Development

V Cost Containment / Efficiency Enhancement

V Technology Driven Leadership / P-Cards

V Prosecution Oversight / Crime Prevention

P

rofessional Experience

2006 to 2010: Bureau Director - Mississippi Department of Human Services,

Jackson, MS

Division of Program Integrity / Special Investigations / Fraud Bureau

. Provided department staff leadership and investigative expertise and

oversight of 20 investigative team members in determining possible state

fraud of food stamps resulting in successful increase and recovery of

fraudulent program expenditures.

. Successfully began technology modernization efforts regarding

investigation procedures and effective documentation of criminal and

civil proceedings utilizing computer/business related new technology.

. Evaluated personnel performance and completed all yearly

reviews/performance evaluations.

. Managed the Oakley Youth Development Center juvenile investigations

ensuring all state and federal guidelines were followed.

. Kept open communications with all related divisions and provided all

documentation/recommendations on fraud investigation initiatives.

2005 to 2006: Director - Mississippi Band of Choctaw Indians/Department of

Public Safety, Choctaw, MS

Director of Police, Adult Detention, Youth Detention, Animal Control,

Tribal Security, and Wildlife and Parks Divisions

. Directed the public safety division that included the Police Department,

Tribal Security, Animal Control, Detention and Wildlife and Parks

Divisions; in charge of all workforce planning, development and

divisions' efficiency enhancements.

. Spearheaded technology integration planning efforts that introduced

computer technology and digital records storage efforts that allowed for

greater security, availability, access, and accuracy of all public safety

division services and reports-installed squad car computers, modern radio

systems and computerized incident reports.

Jeffrey L. Hample - Page 2

. Developed new technology initiatives for new equipment dispatch that

allowed for successful combination of police, security and fire dispatch

units into one cohesive unit that successfully reduced redundancy, saved

department spending, and increased efficiency.

. Prepared and managed more than $10MM budget and provided workforce

oversight for 110 personnel.

. Championed police training that successfully brought officers up to date

on current police practices/policies and established strategic

goals/objectives for all divisions within the department.

. Implemented a "P-card" system that dispelled outdated paper receipt

system for fuel purchases and eliminated possible fraud and department

waste.

. Updated current police department manual that made it current with new

court rulings and police practices-first time in 5 years, and developed

yearly personnel awards program that recognized member accomplishments

and boosted morale.

2003 to 2005: Integrity Investigator - Mississippi Department of

Corrections, Jackson, MS

. Performed critical investigations into employee/inmate misconduct and

ascertained miscreant conduct by personnel and inmates (smuggling cell

phones, relations, stabbings, etc.) and oversaw all prosecution of

occurring offences.

. Assisted the prosecution in building a case regarding internal

investigations and collaborated with judges on criminal charge

discussions.

. Conducted background investigations on all personnel candidates and

assisted in pursuit and capture of escaped inmates from custody.

2000 to 2002: Commander / Operations /Captain of Investigative Division

Medical University of South Carolina/Dept. of Public Safety, Charleston, SC

. Promoted to Commander with oversight of the Investigative and

Communications Divisions, Crime Prevention, Electronic Security and

Internal Affairs Units with management of 15 personnel in a University

setting.

. Collaborated with outside law enforcement to effectively streamline

communications between agencies and developed department goal and

objectives.

. Spearheaded division certification through The Commission on

Accreditation for Law Enforcement Agencies (CALEA) that effectively

reduced lawsuits and lent credence to personnel law enforcement efforts.

. Drafted new policy accreditation processes and developed yearly personnel

performance evaluations.

. Served as Captain of Investigative Division with oversight of 5 personnel

investigating complex cases that included apprehension and conviction of

known sexual offender and recovery of $25K in stolen gold.

Early Career

1983 to 2000: Lieutenant - Investigative Unit / Sergeant-Patrol Division /

Patrol Officer

Medical University of South Carolina - Department of Public Safety,

Charleston, SC

Education / Certifications

Ph.D., Human Services (ABD) - Specialization in Criminal Justice - Capella

University, Minneapolis, MN - Expected 2012

M.A., (Dual Degrees) Human Resources Development and Management - Webster

University, N. Charleston, SC - 2001

B.S., Management - Southern Wesleyan University, N. Charleston, SC - 1999

A.A.S., Criminal Justice - Trident Technical College, North Charleston, SC

- 1991

Certifications:

2000: Law Enforcement Executive Program - MUSC/NLECTC

2002: Incident Command System for Law Enforcement - SCEPD

2002: WMD Incident Command Course - United States Dept. of

Justice/Anniston, AL

2008: Emergency Management Institute/FEMA - ICS-300 - Intermediate ICS for

Expanding Incidents 2008: Emergency Management

Institute/FEMA - ICS-100 - Introduction to the Incident Command

System 2008: Emergency Management Institute/FEMA -

ICS-200 - Single Resources and Initial Action Incidents

Contact this candidate