Sales Customer Service
Resume:
JEREMY KOPPLIN
**** ****** **, *** *, Little Chute WI 54140
**********@*****.***
OBJECTIVE
To incorporate my expertise in sales and customer service within company where there is potential for growth.
SUMMARY OF QUALIFICATIONS
Extensive experience in sales (both inside and out), as well as t and coaching fellow employees, 40+ WPM, cash and inventory manage accomplished at least 15% growth at all previous employers, succe numerous sales contests, and proven sales execution.
CORE COMPETENCIES
Team-player, self-starter, achiever, trustworthy, reliable, multi independent, outgoing/easy-going, ability to maintain business confidentiality, and excellent communication skills.
PROFESSIONAL EXPERIENCE
West Business Solutions (Appleton, WI) - Senior Sales Associate 09/07/12010 - 04/02/13
Train, coach, and monitor 20+ sales associates
Utilize 6 step sales process to increase revenue
Rent-a-Center (Huntsville, TX) - Sales Manager 04/2009-08/2010
• Accomplish company growth through continuous sales training
• Train and coach fellow employees to improve customer skills
• Continued contact with customers, ensuring their needs met
TransTech Merchant Group, Inc. (Carrollton, TX) - Sales Manager 08/2008-03/2009
• Management and training of 20+ outside sales reps
• Payroll processing
• Assisting/Closing of new accounts to create added revenue
Pitney Bowes (Appleton, WI) - Sales Coach 04/2001-03/2008
• Coaching and training of 300+ customer service associates
• Utilized live-monitoring to personalize sales techniques
• Increased sales revenue by 47% during my tenure
EDUCATION
Beaver Dam Senior High School, Beaver Dam, WI 08/1988-06/1992
TECHNICAL SKILLS
Windows, Microsoft Word, Excel, AS400, Power Point
CERTIFICATION
Achieve Global Leadership Certified
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