Manager Technician
Resume:
Kevin Kostic
Paramus, NJ ***52
*******@*********.***
Objective:
A challenging position for a progressive and growth oriented company where
my hands-on experience and education will be utilized and positive
performance will lead to mutual success.
Employment:
2012-Present SubSystems Inc./United States Army
IT/Server Administration/Desktop Support
. Network support for local and remote systems
. Router, Switch, Firewall configuration
. Administration and maintenance of Oracle Database.
. Install, troubleshoot, and repair systems with Windows 2000,
XP, 7, 8 Server 2003, 2008, and 2008r2
. Use and Administer VMWare enabled servers.
. Migrate and upgrade Windows 2003 and 2008 servers to 2008r2 on
stand alone and virtual servers
. Patch management and installation for Windows OS and other
vendor software. (Symantec, Sibersafe, etc)
. Add, Remove, Change functions in Active Directory for new and
retiring users.
. Administer, update, and maintain IIS systems. (6.0, 7.0 and
7.5)
. Administer and troubleshoot CA Siteminder web security.
. Assist in creation and troubleshooting of package installation
builds (Wise installer)
. Video Teleconferencing Administration and Support. (Currently
PolyComm systems)
. Web Development and troubleshooting of on line interactive
training manuals.
. Adobe Captivate, Flash and Dreamweaver based workflow.
. Backup administration and support for in house fileservers.
. Support for 100 desktop/laptop users both local and remote.
Issues ranging from MS Office to XML coding.
. Desktop, laptop, server and printer support or various IBM,
Dell, HP models.
. Video editing support and repair; including but not limited to
AVID systems and Apple Final Cut.
. Assist in Transcoding of various video formats. (AVI - MPEG;
MPEG - MP4; etc)
. Upgrade and updates performed daily based on new security
findings/threats.
. Remedy security issues when they arise
. Investigate and submit Certificates of Networthiness for new
and existing software packages.
. Inventory all hardware and software; ensure the inventory is
correct for audits.
. Write SOP for new procedures.
. Maintain Sibersafe data asset management system and update when
required.
. Assist technical writers with creation and submission of
manuals in MS Office and Adobe Premiere formats
2009-2012 SNS/Phoenix Communications South Hackensack, NJ
IT Support/Satellite Technician
. Administration and maintenance Harris NEXIOS server farm
. Administration and maintenance of Windows 2003/2008 hybrid
network.
. Router, Switch, Firewall configuration
. Configuration and administration of Cisco 2900 series fiber
based router
. Administration and troubleshooting of layer 4 fiber network.
. Patch management and installation for Windows and other vendor
software.
. Create automated Windows tasks using various methods. (Task
manager, smart ftp, winbatch)
. Design network for fast video transfer. (Level 4 fiber
switches, LAN/WAN file movement)
. Train editors on new software and procedures
. Administration of SQL database of scripts for NBC Newschannel
. Administration of Digital Asset Management (DAM) Library of all
digital items
. Assist in web design and web support
. Administer receiver and satellite setup for incoming broadcasts
. Supervise video broadcast import and export.
. Designed HD transcode functionality for transferring edited
packages to CBS and affiliates.
. Supervise daily feeds and sports news stories to NBC, CBS and
other network affiliates.
. Design and implement new IT infrastructure allowing the editing
staff to share EDL sections more quickly and efficiently
. Troubleshoot and maintain Harris Velocity editing stations
. BlackBerry server administration
. Cisco implementation and administration
. Mac and Final Cut experience.
. Website design, administration, SEO and consultation
. Design and implement WAN file transfer scheme
2007-2009 VideoBank Northvale, NJ
Computer Integration
. Make decisions on what hardware to use for projects
. Build custom media/data Digital Asset Management (DAM) systems for
private, public and military sectors
. Administer asset management systems with a SQL database.
. Design and administration of failover and load balancing cluster
servers.
. Help support customers local and remote
. Built ghost server system which cut almost 3 hours off of server
creation.
. Have worked with a varied number of clients in the television, film,
print; as well as educational and various government and military
clients.
. Write documentation for customers.
. Training of customers.
2006-2007 Montclair State University Montclair, NJ
CSAM Mediation Assistant.
. Troubleshoot various problems with PC and AV systems.
. Assist with removal and installation of PC and AV systems.
. Design and create website for CSAM.
. Assist with Ghost server creation and implementation.
2003-2005 Northrop Grumman Edison, NJ
Field Service Engineer
. Diagnose, Troubleshoot and Repair high end servers.
. Dispatch Calls to Field engineers based on call load and technician
experience.
. Research and assist in creating new network topologies
. Responsible for 2000+ servers for JP Morgan/Chase.
. Troubleshoot failover and load balancing cluster servers.
. Qualified HP server technician.
. Compaq server experience
. Sun server experience
. Desktop Support for a Group of 300 Users.
2003 IBM Cranford, NJ
System Support Representative
. Build, Repair and Configure systems for both private and corporate
customers.
. Windows 2000 Upgrade / Rollout for Bank of New York.
. Windows XP Upgrade / Rollout for Washington Mutual.
. Troubleshoot problems for corporate and private customers.
2002 - 2003 On Site Systems Clifton, NJ
Consultant/On-Site Technical Service
. Assist customer in various technical problems
. Assist customer in design, creation, and administration of network.
. Train customer on use on office systems, and show how they can be
integrated to best suit customer needs.
. Windows 2K rollouts and upgrades
. Design and Configure Networks
1996 - 2002 Harsco Track Technologies Danbury, CT
Electronics Technician/IT
. Build, Repair and Troubleshoot ultrasonic testing systems.
. Test and repair analog and digital boards for use in ultrasonic
systems.
. Perform constant quality control on all boards, new and used,
following set procedures.
. Install, maintain and troubleshoot laptops and desktops for in house
and field employees.
. Install and configure local area networks.
. Build and repair desktop and laptop computers
. Repair and maintain HP Printers
. Windows 2000 Network Administration
. Windows 2000 migration
. Exchange Administration
. RIS configuration and administration
. KiXtart scripting
. Perform software audits using Trackit software.
. Technical Writing: Wrote multiple manuals on new software as well as
hardware repair manuals
. Training all employees in ultrasonic testing, new software and IT
procedures.
. Beta testing of all new software.
. Create documentation for Access based reporting software.
. Spent 2 years in the U.K. Developing and working on an Ultrasonic Rail
testing system.
1994 - 1996 CompUSA Charlotte, NC
Technician/Hardware Sales/Hardware Manager
. Build, Repair and Configure new and used systems for personal and
businesses.
. Assist customers in the purchase of new system or systems.
. Broke store sales record for January 1996. $221,000 in sales in one
Month.
1992 - 1994 Honey Baked Ham Co. Charlotte, NC
Assistant Manager
Run operation of store. Accounting reports, Employee evaluations, and
Hiring procedures
Manage a crew of 50+ people during holiday rushes.
Education:
. 1990 - 1993 Central Piedmont Community College Charlotte, NC English
Literature English Literature with a minor in Political Science
. 2002-2003 Farleigh Dickinson University Paramus, NJ MCSE
Certification, MCSE+I, MS Exchange, Linux, Network Security Completed
courses 2151, 2152, 2153, 2154, 1561, 2010, and 2150 in MOC MCSE
course
. 2002-2003 NTC Rahway, NJ CCNA certification, CCNA Certification
Classes.
. 2004-2006 Montclair State University Montclair, NJ English
Literature/Teaching Certification
. 2010 Bergen County Community College HTML CSS Adobe Photoshop,
Dreamweaver and Flash Certifications
Professional Memberships:
. Comptia A+ Certification
. Comptia Server+ certification
. HP ASP Proliant server Certified
. HP server qualified
. Dell Certified Technician
. MCP Windows 2000 Professional and Server
. Microsoft Certified Systems Administrator (MCSA)
. Microsoft Certified Systems Engineer (MCSE)
. Microsoft Certified Technology Specialist Windows server 2008
. Security +
Computer Skills:
. Microsoft Windows 95/98/ME
. Microsoft Windows NT/ 2000/ XP / 7
. Microsoft Exchange
. IPv4 and IPv6
. Linux
. Microsoft Office
. Microsoft Outlook
. TCP/IP networking LAN and WAN
. Computer repair and troubleshooting
. HTML
. CSS
. XML
. SQL Server
. Dreamweaver
. Photoshop / Illustrator
. Flash
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