customer service

E lisabeth pyroll

**** ******* *** ****: apt *** Orlando, Fl Phone: 718-***-****

Email: ***********@*****.***

Compassionate d iligent Cooperative C reative Thinker

To meet the needs of your clients th rough in terpersonal skills, strong work ethic, innovative

p roblem solving and practical experience.

S UM MARY OF QUAL I F ICAT IO NS

• A bility of achieving companies hi ring goal via careful listening and articulation of work

opportunities.

• A dhered to client’s satisfaction by greetings and strong charismatic personality while

m ulti tasking in environmental structures.

• Excellent computer skills Microsoft Word, Excel, PowerPoint, internet research and type 25

w pm

• Well reasoning and handling skills that help aid to boost productivity and effectiveness.

Education

Technical Career Institute Manhattan, NY

Associate Degree in Security Management 12/2011

Concentration – Security Management (GPA 3.58)

Employment History

International Security Agent Queens, NY

Griffin Security Agency/JFK Airport 8/2010 – 5/2013

Implement security procedures in line with the FAA and ISP security requirements

Prepare and conduct agent briefings and daily assignments

Record/report data such as property damage, malfunctioning equipment

Provide security to industrial and commercial properties against theft, vandalism, illegal entries, and fire

Secure international passengers, cargo and baggage

Boston Market

Cashier Avenel, NJ

Maintained sanitation, health, and safety standards in work areas 08/2008-01/10

n

Cleaned food preparation areas, cooking surfaces, and utensils

n

Operated large-volume cooking equipment such as grills, deep fry fryers, or griddles.

n

Took food and drink orders and received payment from customers

n

Kentucky Fried Chicken

Supervisor Rahway, NJ

06/200*-**-****

Resolved customer complaints regarding food service

n

Trained workers in food preparation, and safety procedure

n Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards

Daily Inventory of all equipments

LICENSES AND SKILLS

Dully Registered Security Guard by Florida Department of Agriculture and Consumer Services

Bilingual - Fluency in Haitian Creole, amateur in French

Driver license

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